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Backup Exec Remote Agent service crashes in ntdll.dll with Hotfix 195395 when backing up VMware guest machine

Created: 16 Dec 2012 | 1 comment
smashimo's picture
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Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes in ntdll.dll after applying Hotfix 195395 when backing up a VMware guest machine.

This issue is currently under investigation by Symantec Corporation. For more information please check the following article.
http://www.symantec.com/docs/TECH200892

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Nitin_P's picture

Same issue is also found in Backup Exec 2012. A hotfix 199866 is available for same.

Ref : 

http://www.symantec.com/docs/TECH199866

 

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