Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Backup Exec Remote Agent service crashes in ntdll.dll with Hotfix 195395 when backing up VMware guest machine

Created: 16 Dec 2012 | 1 comment
smashimo's picture
1
Vote
Login to vote
Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

The Backup Exec Remote Agent for Windows Systems service (beremote.exe) on a media server intermittently crashes in ntdll.dll after applying Hotfix 195395 when backing up a VMware guest machine.

This issue is currently under investigation by Symantec Corporation. For more information please check the following article.
http://www.symantec.com/docs/TECH200892

Comments 1 CommentJump to latest comment

Nitin_P's picture

Same issue is also found in Backup Exec 2012. A hotfix 199866 is available for same.

Ref : 

http://www.symantec.com/docs/TECH199866

0
Login to vote