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Backup Exec service beserver.exe crashes on module MSVCP80.dll when backing up a Hyper-V machine

Created: 18 May 2012 | 1 comment
RogerR's picture
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Backup Exec service beserver.exe crashes on module MSVCP80.dll when backing up a Hyper-V machine.

Other backups are not causing the crash.
The issue is intermittent and might not affect all Hyper-V VM's.

Event ID 1000 is reported in the event viewer:

Name of misapplication: beserver.exe, Version: 13.0.5204.122, time stamp: 0x4eecd23b
Faulting module name: msvcp80.dll Version: 8.0.50727.4940, time stamp: 0x4ca2b550
Exception code: 0xc0000005

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mausger's picture

The Backup sometimes works fine and other days fail because beserver.exe crashes.

This happens during about 50% of the Backups.

Sometimes it even happens thet beserver.exe crashes even there is no backup runnung.

 

Regards,

mausger

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