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Backup of VMware virtual machine to dedpulication storage folder completes with V-79-57344-38721 exception

Created: 04 Feb 2013 • Updated: 04 Feb 2013
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Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

The backup of a VMware virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) to dedpulication storage folder completes with the exception below when Granular Recovery Technology (GRT) is enabled.

V-79-57344-38721 - Failed to mount one or more virtual disk images.

This issue is currently under investigation by Symantec Corporation. For more information please check the following article.