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Backups to a Deduplication storage folder may stay in queued longer than normal.

Created: 16 Mar 2013 • Updated: 17 Mar 2013
dedupe-works's picture
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Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

An issue may come up where a media that is requested to be overwritten exists outside of the slot range in the deduplication storage folder.

Should this occur, all jobs to that device will stay in queued until an overwritable media, has been located and mounted.

 

Customers are encouraged to contact Symantec Technical Support for further assistance with this issue.