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bengine crash while performing opt-dup between two Exagrid devices

Created: 24 May 2011
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Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Getting a crash in bengine.exe during opt-dup operations between two Exagrid devices.  The problem is intermittent and does not occur on every job, or on the same jobs each time.

Getting the following in the event log

Faulting application bengine.exe, version 13.0.4164.113, faulting module THEFH_LibCatalog.dll, version 13.0.4164.113, fault address 0x000160a3.