BERemote on the media server is crashing with a heap corruption on incremental backups to a deduplication folder

Created: 31 May 2011 | 1 comment

Stefan I.

Product(s): Backup Exec - 2010, Backup Exec

Severity: Non-data threatening / major functionality

Status: Investigating/gathering information

Tech Note: More Information

BERemote.exe on the media server is crashing with the following in the event log:

Faulting application name: beremote.exe, version: 13.0.5204.0, time stamp:

0x4d976a80

Faulting module name: bedsvmvcb.dll, version: 13.0.5204.0, time stamp:

0x4d94cb96

Exception code: 0xc0000005

Fault offset: 0x00000000000a8201

Faulting process id: 0xa54

Faulting application start time: 0x01cc09a8b4dd9507

Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe

Faulting module path: C:\Program Files\Symantec\Backup Exec\bedsvmvcb.dll

This is happening during the backup of around 50 AVVI systems and is during a memory free() operation. The heap appears to have been corrupted.

At this time, we are trying to narrow down the particular set of circumstances that cause the problem to occur.

Known Issue Filed Under:

Comments 1 Comment • Jump to latest comment

villeah

Any updates on this? This is major problem for me.