BERemote on the media server is crashing with a heap corruption on incremental backups to a deduplication folder
Created: 31 May 2011 | 1 comment
BERemote.exe on the media server is crashing with the following in the event log:
Faulting application name: beremote.exe, version: 13.0.5204.0, time stamp:
Faulting module name: bedsvmvcb.dll, version: 13.0.5204.0, time stamp:
Exception code: 0xc0000005
Fault offset: 0x00000000000a8201
Faulting process id: 0xa54
Faulting application start time: 0x01cc09a8b4dd9507
Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\bedsvmvcb.dll
This is happening during the backup of around 50 AVVI systems and is during a memory free() operation. The heap appears to have been corrupted.
At this time, we are trying to narrow down the particular set of circumstances that cause the problem to occur.