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Beremote.exe is not updated on remote servers after applying hotfix TECH167567 (Device Driver Installer DDI20110915 ) on media server, beremote.exe version still remains 13.0.5204.109 instead of 13.0.5024.114

Created: 17 Nov 2011 • Updated: 22 Dec 2011
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Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

After applying Service Pack1 + Hot fix TECH167567 + Hot Fix 171073 + Hot Fix 164659 + Hot Fix 170962 on Media Server, beremote.exe version still remains 13.0.5204.109 (SP1 change) after successful push/local install of RAWS on remote server(s). Issue is not reproducible if you just install Service Pack1 + Hot fix TECH167567. If only Service Pack1 + Hot fix TECH167567 are applied on the Media Server, push / local install of RAWS updates the beremote.exe version to 13.0.5024.114. For more details please refer to the following article:

http://www.symantec.com/docs/TECH174504
 

This issue is resovled in Backup Exec 2010 R3 Hotfix 167791