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Browsing local selections or backup of remote servers fail with credentials error after changing Debug log/Job log/Catalogs path in Backup Exec

Created: 11 Jul 2012
sbora's picture
2
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2012
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Problem:
Browsing local selections or backup of remote servers fail with credentials error after changing Debug log/Job log/Catalogs path in Backup Exec
 
Error:
 
Browsing local server selections fail with a Browse failure pop up error.
 
Backup of remote servers fails with following error:
 
Final Error: 0xe0009b73 - The logon account that was provided is not a member of the Administrators group. Verify that the data that you selected was backed up. Additional privileges may be required to access the data on the Windows computer.
Final error category: Security Error
 
For additional information regarding this error refer to link V-79-57344-39795
Workaround:
Adding System Account to Builtin Administrators group on the Backup Exec server resolves this issue. If Backup Exec server is a Domain Controller then System Account has be added to Builtin Administrators group in Active Directory.