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Custom Symantec System Recovery Disk creation fails in SSR2011 if SRD Disk CD is not inserted in advance

Created: 23 Jul 2012
smashimo's picture
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

A custom Symantec System Recovery Disk creation fails in Symantec System Recovery 2011 if the System Recovery Disk CD is not inserted before clicking 'Create Custom Recovery Disk' on the Tools menu.  If you click 'Create Custom Recovery Disk' before inserting the CD, an error window is popped up when clicking Next button in the Symantec System Recovery Disk Creation page.

This issue is currently under investigation by Symantec Corporation. For more information please check the following article.

http://www.symantec.com/docs/TECH192431