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Duplicate entry is added to Windows Boot Manager following a restore using the Symantec Recovery Disk (SRD).

Created: 14 Jun 2011
Chris Riley's picture
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Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Following a restore using the Symantec Recovery Disk (SRD), a duplicate entry is added to the Windows Boot Manager.

To date, this issue is only seen when the source server includes a Windows PE partition (i.e. if the LightsOut Restore option is installed).

Figure 1 shows a boot menu on a Windows 2003 server following a restore. Prior to the backup/restore, the boot menu only contained the first two entries.

NOTE: This issue is cosmetic and does not affect the ability for the server to boot the operating system.