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Error reading user preferences' seen when clicking on 'Manage Tasks' tab in BESR-MS Issue

Created: 22 Jan 2011 • Updated: 09 May 2011
David F's picture
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Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

 When clicking on the 'Manage Tasks' tab in BESR-MS, 'Error reading user
preferences' is seen.

A supported hotfix has been made available for this issue. Please contact Symantec Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.