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Folder does not support granular recovery error logged against PDI\IMG00001 and Exchange GRT restore selections are missing

Created: 20 Dec 2011 • Updated: 21 Dec 2011
Colin Weaver's picture
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Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Running a VMware agent (AVVI) backup job of an Exchange server with Granular Recovery (GRT) enabled results in the job failing and reporting the errors shown below. Despite the failure the complete virtual machine is available for restore, however the GRT selections for Exchange content are missing.