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License for Application and Database gets uninstalled post applying SP2 for Bakup Exec 2012 causing backup job failure with license errors

Created: 05 Aug 2013
DevG's picture
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Product(s): Backup Exec, Backup Exec - 2012
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Microsoft Exchange 2003 and/or SQL 2005 instance backup job fails with error “e000fe3c - Before you can back up this resource, you must purchase and install a license key for the appropriate Backup Exec agent" after installing SP2 for BE 2012. On attempting to edit the selection list for the backup job,Exchange 2003 Information Store and/or SQL instance are not visible.

For more details please refer to the following article:

http://www.symantec.com/docs/TECH209353