Managed backups with command files sit in pending state for clients in DMZ.
BESRM 8.5.7 and approx 26 clients that are sitting in their DMZ.
Managed backups of those clients work fine. However add command
files and the backups sit in a pending state.
A supported hotfix has been made available for this issue. Please contact Symantec Technical Support to obtain this fix. This hotfix has not yet gone through any extensive Q&A testing. Consequently, if you are not adversely affected by this problem and have a satisfactory temporary workaround in place, we recommend that you wait for the public release of this hotfix.