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MIDDLEWARE: Exchange transaction logs are not being purged/truncated after successfully reported SSR 2013 backup.

Created: 25 Jan 2013 • Updated: 12 Feb 2013
David F's picture
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Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2013, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Private fix ready
Tech Note: More Information
Title
Exchange transaction logs are not being purged / truncated after a successfully reported Symantec System Recovery (SSR) 2013 backup.
 
Problem

After a successfully reported Symantec System Recovery (SSR) 2013 backup the Windows event message below occurs and the Exchange transaction logs were not purged / truncated. 

 
Error

SOURCE: MSExchangeIS
Category: Exchange VSS Writer
Event ID: 9782
Description: Exchange VSS Writer (instance <GUID>) has unsuccessfully completed the backup of storage group <STORAGE GROUP NAME>. No log files have been truncated for this storage group.

 
Environment

Windows based systems

Microsoft Exchange

 
Cause

Under investigation.