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NDMP backup job fails during verify stage with error E_PVL_UNENCRYPTED_DATA_ENCOUNTERED_WHILE_DECRYPTING ((BESTATUS)0xE0008122L) when Hardware Encryption is enabled

Created: 08 Feb 2012
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Private fix ready
Tech Note: More Information

NDMP backup job fails during verify when Hardware Encryption is enabled. When NDMP backup job is run with Hardware encryption, it fails with
error “0xe000130b - The operation was terminated on the NDMP server”. Backup job is configured to backup CIFS shares from NDMP resources from NetAPP Ontap version 7.3.3p3 box with hardware encryption and verify enabled. The job does complete successfully if verify is disabled.

For more information please check the following article

http://www.symantec.com/docs/TECH180951

A non-public fix is available for this issue and hence customer facing this problem are encouraged to open a support case to test the private fix.