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Re-directed Restore of an Oracle 10g Database and Archive Logs configured with Automated Storage Management (ASM) to another Oracle server configured with ASM fails.

Created: 13 Apr 2011 • Updated: 09 May 2011 | 1 comment
Jared S.'s picture
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

When re-directing an Oracle Database and Archived Logs to another Orace Server with an ASM Configuration, the Redirected Oracle File paths will point to the ASM DiskGroup and is typically referenced with a (+) symbol.

Example:

ASM Datafile Path: +ASM/orcl/datafile/

ASM Archive Path: +ASM/orcl/

These Data and Archive paths will be used within the Oracle Re-direction Job Settings. If this is done, the job will fail with the error noted.

Error(s):

0xe0001012 - The redirected data file path is not available or is inaccessible.  Verify that the path exists and is accessible, and then try again.

0xe0001013 - The redirected archive log file path is not available or is inaccessible. Verify that the path exists and is accessible, and then try again.

Symantec has acknowledged that the above-mentioned issue is present in some environments with the current version(s) of the product(s) mentioned at the end of this article. Symantec is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software or by way of an environmental modification or fix that exists outside of this Symantec product. In order to assist with the investigation please contact Symantec Technical Support and open a case by referencing this TechNote and stating that you are experiencing this issue.

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Workaround:

Restore the Oracle Datafiles and Archive Logs to the other Oracle ASM configuration using RMAN

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anonymousx's picture
Download and install SP3 on Backup Exec 2012 and try  this fields in blank, it works for me:
 
ASM Datafile Path:
 
ASM Archive Path:
 
JFAA
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