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Restore of Russian email Contacts to Exchange 2010 DAG is successful, but leaves no records

Created: 28 Nov 2012
Paul Jeal's picture
Paul Jeal Symantec Employee
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Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

 

Exchange 2010 DAG servers are backed up using Remote Agent GRT backup job in Backup Exec 2010 R3. This completes successfully and Granular Restore data can be seen after.

Attempting to restore Russian character email Contacts, from this backup, completes successfully, but are not shown in Outlook Contacts after.
English character Contacts can be restored successfully and do show in Outlook after.

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