Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Storage tab in BE 2012 stays in Discovering Devices phase after restarting Backup Exec Services.

Created: 27 Mar 2012 | 3 comments
dedupe-works's picture
10
Votes
Login to vote
Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2012
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

This issue is currently under investigation by Symantec Corporation.

Comments 3 CommentsJump to latest comment

mscaraglino's picture

I solved this problem on a windows server 2008 r2.

In the device manager i have noticed that the library' driver was named as unknown.
Stop all services.
Update drivers with windows update
Restart the server

0
Login to vote
MLM's picture

is this issue has been resolved?

today, I faced the same problem like this on our customer. :(

 

0
Login to vote
dedupe-works's picture

Possible workarounds are listed in the tech note http://www.symantec.com/docs/TECH184991

Regards.

Randey

0
Login to vote