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VMware guest machine fails to start up after restore if SAN on media server is disconnected during backup job

Created: 29 Jul 2012 • Updated: 29 Jul 2012
smashimo's picture
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Product(s): Backup Exec - 2010, Backup Exec
Severity: Data threat/Security vulnerability
Status: Investigating/gathering information
Tech Note: More Information

A VMware guest machine fails to start up after restore even though both backup and restore jobs successfully complete. This issue can occur only when SAN transport mode is used and SAN on media server is disconnected during the backup job for some reasons. Please note that a Job Log reportes that backup job successfully completes. 

This issue is currently under investigation by Symantec Corporation. For more information please check the following article.

http://www.symantec.com/docs/TECH193641