Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

When a job targeted to a Quantum DXi OST device fails with a connection dropped error, duplicate OST media are generated.

Created: 02 Jun 2011 • Updated: 02 Jun 2011
Robert H.'s picture
1
Vote
Login to vote
Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

When a backup job of a remote server fails with a network connection error and it is targeted to a Quantum DXi OST device, a duplicate media created with the same name as the last OST media being written to is created.

Note: This issue has been seen on successful jobs as well.

When this issue occurs, jobs that use the media as a source can fail.  These jobs include Duplicate, Verify, and Restore.