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When a job targeted to a Quantum DXi OST device fails with a connection dropped error, duplicate OST media are generated.

Created: 02 Jun 2011 • Updated: 02 Jun 2011
Robert H.'s picture
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Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

When a backup job of a remote server fails with a network connection error and it is targeted to a Quantum DXi OST device, a duplicate media created with the same name as the last OST media being written to is created.

Note: This issue has been seen on successful jobs as well.

When this issue occurs, jobs that use the media as a source can fail.  These jobs include Duplicate, Verify, and Restore.