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When repeating incremental or differential backups using Oracle Agent, the job intermittently fails with a communications failure has occurred

Created: 13 Dec 2011 | Updated: 18 Mar 2012
Katsuki Okamura's picture
Katsuki Okamura Symantec Employee
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Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Private fix ready
Tech Note: More Information

When repeating incremental or differential backups using Oracle Agent, the job intermittently fails with "0xe000fe30 - A communications failure has occurred" in the RMAN Output section of the job log.

When this issue is occurs, event ID 57345 is reported with a deadlock message on the media server.

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