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Backup Exec 2010 R3 Error e0009585

作成: 06 Mar 2013 • 更新: 06 Mar 2013 | コメント数: 4
Baron164 の写真
この問題は解決されました。 ソリューションを参照してください。

I am moving VM's from an old SAN into a new SAN. I used the ISCSI iniator service on my backup server to connect to the new LUN's on the new SAN before moving servers over. However now that they are moved over I'm unable to back them up. I'm getting this error "e0009585 - Unable to open a disk of the virtual machine." I don't understand what the problem is. The new LUN's are connected the same way as the old ones. Anything that is on the old SAN backups up fine. Any ideas what the issue is? I'm obviously missing something but I don't know what.

The Job Log shows this for each VM that's on the new SAN and for each disk. This server in question has 3 VMDK files.

Backup- VMVCB::\\vcenter02.domain.com\VCGuestVm\(DC}Site1(DC)\vm\Production\FILE01
V-79-57344-38277 - Unable to open a disk of the virtual machine. VixDiskLib_Open() reported the error: You do not have access rights to this file

V-79-57344-38277 - Unable to open a disk of the virtual machine. VixDiskLib_Open() reported the error: You do not have access rights to this file

V-79-57344-38277 - Unable to open a disk of the virtual machine. VixDiskLib_Open() reported the error: You do not have access rights to this file

オペレーティングシステム

コメント コメント数: 4最新のコメントを表示

CraigV の写真

Hi,

Check the TN below...it has a couple of scenarios which may/may not fit your issue:

http://www.symantec.com/business/support/index?pag...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Baron164 の写真

Yeah that doesn't really help me, the backup server can see the LUN's and they show up as offline in disk management. And nothing has changed on the VM's or the VCenter server.

CraigV の写真

...if they're showing as OFFLINE in Windows then the issue doesn't lie with Backup Exec. You need to fix the disk presentation so they show up as ONLINE and BE should be able to back them up.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Baron164 の写真

Nope, I fixed it, for VMWare they need to show as offline. After I connected the new LUN's I never rebooted the server. Once I rebooted the Backup server I was able to run the backups without any issue.

ソリューション