I have some computer where SEP already installed but it's not showing in SEPM console.
Any idea for this issue ?
Are you using Image OS ?
If yes please try this..
In Sep 12.1
How to repair duplicate IDs on cloned Symantec Endpoint Protection 12.1 clients
In Sep 11
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.
yes you can try my download.
Script Convert unmanaged system to Managed system
Thanks In Advance
Please check whether the clients can able to communicate with Symantec.
Thanks & Regards,
"Defeat the Defeat before the Defeat Defeats you"
What version of SEP are you running - SEP 12.1 OR SEP 11.x?
Is the SEP client installed on the client machine a managed client OR Unmanaged?
If Managed and SEP 11.x, check these Articles below:
Symantec Endpoint Protection Manager 11.x Communication Troubleshooting
Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity
If Managed and SEP 12.1, then check these Articles below:
Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting
Troubleshooting communication problems between the management server and the client
If Unmanaged, then make sure you replace the sylink.xml, follow the Article below:
Converting an unmanaged client to a managed client
How to convert Symantec Endpoint Protection (SEP) clients from managed to unmanaged without uninstalling and reinstalling
Hope that helps!!
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3
any update on this ?
i will check and verify..
Slogan: Delighting The Presence
Any update to this?
"Fine words! I wonder where you stole 'em." - Johnathan Swift
Updae please.. Looking for more info...
Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
I have check the communication b/w these clients and server. Result come OK.
After that i have remove h/w entry using Ashish attach links but still not reflect on server.
Then I have reinstall AV but not come on Server. So any other solution?
You did try unisntall/reinstall?
Yes I have tried the same.
Did you create a package from SEPM and push to the client?
Yes I have created the package and try the same also i have push from SEPM Server.
Try the below steps.
--Checked the client status: offline
--Took the backup of the registry
-- Delete the following registry keys:
--Set the proxy enable in the registry to 0 under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
--Uncheck the proxy setting option in the internet options settings.
--Reboot the system.
--Check the client status : online/reporting to the server
Also have some forum link for your guidance
I will try the attach step and will update the result.
If still not working follow the steps and upload the logs..
Have you tried my attach step and link?
we are waiting your answer ?
Please provide have you received answer..
Yes. Issue closed.