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How to do a search for Computer Model Number

作成: 10 Aug 2012 | コメント数: 9

How do I perform a search using computer model number in the SMC? I go to Add Search Criteria, then Add Custom Criteria and I am not seeing this anywhere?

Thank you

コメント コメント数: 9最新のコメントを表示

jpellet2 の写真

If you add a custom criteria selecting Manufacturer, you should see Manufacturer and Model appear on the right. Check the boxes for one or both and click OK. 

Then choose the drop-down for Custom Criteria once more and your selections should now appear in the list.

mikeparis の写真

I don't have "Manufacturer" as an option??

See screen shot:

Capture1.JPG
mikeparis の写真

Anyone have any ideas as to why we are not seeing "Manufacturer" as an option under DataClasses ???

Thank you

mikeparis の写真

I am still unclear on how to resolve this issue. Can anyone summarize what I need to do to make this work correctly?

Thank you

Rajaganesh の写真

You will need to run the Inventory to asset synchronization task (Manage > Jobs and Tasks > System Jobs and Tasks > Service and Asset Management > CMDB) on client machines that you want to get the manufacturer info populated.

mikeparis の写真

I do not see "Service and Asset Management", see snapshot:

Rajaganesh の写真

Is CMDB solution installed ? if not you may have to install it to get it working.