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SEP Deployment Mcafee VirusScan + Antispyware Removal Problem

作成: 28 Jan 2013 • 更新: 29 Jan 2013 | コメント数: 9
D@ry1 の写真
この問題は解決されました。 ソリューションを参照してください。

Hi,

We're testing SEP 12.1 Deployment on a machine that has Mcafee Viruscan + Antispyware, and the antivirus component got removed, but the Host Intrusion Prevention System is still running. We already disable the Tamper Protection Policy on the Mcafee Management Server (ePO) and still the HIPS functionality was still running. Anyone can help?

Thanks,

コメント コメント数: 9最新のコメントを表示

Brɨan の写真

You should remove Mcafee first before installing SEP

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

D@ry1 の写真

Hi, There's an option to the install settings on the sepm that I applied on the package that I used to uninstall existing protection.

D@ry1 の写真

Thanks man, I'll try this later.

Ambesh_444 の写真

Agreed with above comments.

Please remove Mcafee anti virus first and then reboot the system then install sep.

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SebastianZ の写真

Use third party software uninstaller if you are deploying the SEP 12.1 RU1 MP1 or above:

http://www.symantec.com/docs/TECH178757

...otherwise you can you the SEPprep tool:

http://www.symantec.com/docs/TECH148513

sandra.g の写真

If you want to use the built-in feature for third-party security software removal, check to make sure the exact product and version of the McAfee product you are trying to remove is on the supported removal list. If it is not, it won't work and you may need a removal tool from McAfee.

SEP 12.1 RU2 added support for the removal of a lot of additional products and product versions. See the PDF attached to the following KB document:

Third-party security software removal support in Symantec Endpoint Protection 12.1 RU2

sandra

Symantec, Senior Information Developer
Enterprise Security, Mobility, and Management - Endpoint Protection

Don't forget to mark your thread as 'solved' with the answer that best helps you!

ソリューション
D@ry1 の写真

Hi,

Thanks you got it right pal,

Ambesh_444 の写真

Hi,

It means you have recieved your answer, Please mark thread as a solution which thread help u best.

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."