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socket read failed (23)

作成: 13 Jan 2013 • 更新: 15 Jan 2013 | コメント数: 13
この問題は解決されました。 ソリューションを参照してください。

Hi,

We are facing issue with a media server.

Many jobs running on various client servers for that media server are failing with error :

01/13/2013 19:51:27 - Error bpbrm (pid=5551) bpcd on client exited with status 23: socket read failed
01/13/2013 19:51:28 - Error bpbrm (pid=5551) cannot send mail because BPCD on client exited with status 23: socket read failed
01/13/2013 19:51:29 - end writing
socket read failed  (23)

We checked and found :

bptestbpcd -client client name   Command is working when we try it from master for media server but not for client

Again , when we try vmoprcmd,

 vmoprcmd -d -h (media server)
The Media Manager device daemon (ltid) is not active on host (media server).
 

Again,for media server :

 netstat -a |grep bp
      *.bpcd               *.*                0      0 49152      0 LISTEN
      *.bpjava-msvc        *.*                0      0 49152      0 LISTEN
30054418cd8 stream-ord 300211cf480 00000000 /usr/openv/var/vnetd/bpcompatd.uds

When we try bpclntcmd from media server for client, we get :

bpclntcmd -hn client
host cleint: client at 199.37.184.185 (0xc725b8b9)
aliases:

From master for media:

master: bpclntcmd -hn media
host media: media at 135.153.168.80
aliases:     media     135.153.168.80

From media for master :

bpclntcmd -hn master
host master: master at 135.53.28.54 (0x87351c36)
host master: master at 135.53.28.53 (0x87351c35)
aliases:

Please advice,

Regards

Samrat Chowdhury

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watsons の写真

bpclntcmd -hn master returns 2 different IP address? Which is the correct one?

Check bp.conf of media to make sure EMMSERVER entry is correct and match with master server (if they're the same host).

Make sure your media server is working and not having problem when you run this from master server:

nbemmcmd -listhosts -verbose

It will tell you if your media server is reachable or whether active for disk/tape. You may need to restart Netbackup on media server to confirm that.

RamNagalla の写真

hi,

your post is showing 2 issues.

1) communication issue with the client

2) litd not active on the media Server.

for communication issue:-

provide from both mastter and media server to client

bptestbpcd -client <clientname> -verbose -debug  

failed job detailed status.

for media server issue:- provide the bpps -x from media server

and tpconfig -d 

does the media server have the tape Drives configured?

mantu2a の写真

Hi,

This is the error for the  bptestbpcd -client rsprd280-ebr.ipcoe.att.com -verbose -debug command from master to media :

bptestbpcd -client rsprd280-ebr.ipcoe.att.com -verbose -debug
01:20:30.433 [22423] <2> bptestbpcd: VERBOSE = 1
01:20:30.527 [22423] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 131:Connection reset by peer
01:20:30.528 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
01:20:30.528 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 131 0x00000083
01:20:30.528 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 0 0x00000000
01:20:30.528 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: bpcd
01:20:30.528 [22423] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
01:20:36.564 [22423] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1957: 0: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
01:20:36.564 [22423] <2> vnet_vnetd_service_socket: ../../libvlibs/vnet_vnetd.c.1971: 0: service: bpcd
01:20:36.620 [22423] <2> logconnections: BPCD CONNECT FROM 135.53.28.54.48186 TO 135.153.168.80.13724 fd = 4
01:20:36.687 [22423] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 131:Connection reset by peer
01:20:36.687 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
01:20:36.687 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 131 0x00000083
01:20:36.687 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 1 0x00000001
01:20:36.688 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: vnetd
01:20:36.688 [22423] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
01:20:41.359 [22423] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0: connect: VNETD CONNECT FROM 135.53.28.54.48215 TO 135.153.168.80.13724 fd = 5
01:20:41.359 [22423] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
01:20:41.465 [22423] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: /tmp/vnet-11974358144441454143000000000-UXaWyx
1 1 1
135.53.28.54:48186 -> 135.153.168.80:13724
135.53.28.54:48215 -> 135.153.168.80:13724
01:20:41.773 [22423] <2> bpcr_get_peername_rqst: Server peername length = 21
01:20:41.913 [22423] <2> bpcr_get_hostname_rqst: Server hostname length = 26
01:20:42.053 [22423] <2> bpcr_get_clientname_rqst: Server client name length = 26
01:20:42.192 [22423] <2> bpcr_get_version_rqst: bpcd version: 06540000
01:20:42.334 [22423] <2> bpcr_get_platform_rqst: Server client platform length = 9
01:20:42.472 [22423] <2> bpcr_get_version_rqst: bpcd version: 06540000
01:20:42.643 [22423] <2> bpcr_patch_version_rqst: theRest == > <
01:20:42.670 [22423] <2> bpcr_get_version_rqst: bpcd version: 06540000
01:20:42.783 [22423] <2> bpcr_patch_version_rqst: theRest == > <
01:20:42.813 [22423] <2> bpcr_get_version_rqst: bpcd version: 06540000
PEER_NAME = asprd111.aldc.att.com
HOST_NAME = rsprd280-ebr.ipcoe.att.com
CLIENT_NAME = rsprd280-ebr.ipcoe.att.com
VERSION = 0x06540000
PLATFORM = solaris10
PATCH_VERSION = 6.5.6.0
SERVER_PATCH_VERSION = 6.5.6.0
MASTER_SERVER = asprd111.aldc.att.com
EMM_SERVER = asprd111.aldc.att.com
01:20:43.021 [22423] <2> vnet_pbxConnect: ../../libvlibs/vnet_pbx.c.666: pbxSetAddrEx/pbxConnectEx return error 131:Connection reset by peer
01:20:43.021 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1718: 0: vnet_pbxConnect() failed: 18 0x00000012
01:20:43.021 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1719: 0: save_errno: 131 0x00000083
01:20:43.021 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1720: 0: use_vnetd: 1 0x00000001
01:20:43.021 [22423] <2> do_pbx_service: ../../libvlibs/vnet_connect.c.1721: 0: cr->vcr_service: vnetd
01:20:43.021 [22423] <2> vnet_async_connect: ../../libvlibs/vnet_connect.c.1353: 0: do_service failed: 18 0x00000012
01:20:45.022 [22423] <2> do_vnetd_service: ../../libvlibs/vnet_connect.c.1675: 0: connect: VNETD CONNECT FROM 135.53.28.53.48234 TO 135.153.168.80.13724 fd = 6
01:20:45.023 [22423] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.445: 0: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
01:20:45.114 [22423] <2> vnet_vnetd_connect_forward_socket_begin: ../../libvlibs/vnet_vnetd.c.462: 0: ipc_string: /tmp/vnet-11978358144445100819000000000-TQaqzx
135.53.28.53:48234 -> 135.153.168.80:13724
<2>bptestbpcd: EXIT status = 0
01:20:45.200 [22423] <2> bptestbpcd: EXIT status = 0
 

From media to client :

00:51:19.203 [17564] <2> vnet_connect_to_vnetd_extra: vnet_vnetd.c.182: msg: VNETD CONNECT FROM 199.37.187.74.58464 TO 199.37.184.185.13724 fd = 6
00:51:19.235 [17564] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.535: VN_REQUEST_CONNECT_FORWARD_SOCKET: 10 0x0000000a
00:51:19.239 [17564] <2> vnet_vnetd_connect_forward_socket_begin: vnet_vnetd.c.552: ipc_string: /tmp/vnet-21574358145744812320000000000-S.aWiQ
199.37.187.74:58464 -> 199.37.184.185:13724
<2>bptestbpcd: EXIT status = 0
00:51:19.246 [17564] <2> bptestbpcd: EXIT status = 0
root@rsprd280:

Output of  ./bpps -x :

root@rsprd280: ./bpps -x
NB Processes
------------
    root 23835     1   0 21:14:26 ?           0:08 bpbrm -backup -S asprd111.aldc.att.com -c rsprd104-ebr.ipcoe.att.com -ct 0 -ru
    root 23845     1   0 21:14:30 ?           0:00 bpbrm -backup -S asprd111.aldc.att.com -c rlpd094-ebr.ipcoe.att.com -ct 0 -ru r
    root 23865 23841   0 21:14:35 ?           5:28 bptm -w -c rsprd104-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu008/n
    root 23887 23878   0 21:14:47 ?           3:01 bptm -w -c rsprd349-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu001/n
    root 23482     1   0 21:10:55 ?           0:00 /usr/openv/netbackup/bin/nbsl
    root 23861 23836   0 21:14:34 ?           5:34 bptm -w -c rsprd102-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu007/n
    root 23879 23871   0 21:14:43 ?           3:05 bptm -w -c rsprd284-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu007/n
    root 23878 23863   1 21:14:41 ?         162:32 bptm -w -c rsprd349-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu001/n
    root 23877 23859   0 21:14:40 ?           6:27 bptm -w -c rsprd191-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu005/n
    root 23459     1   0 21:10:51 ?           0:00 /usr/openv/netbackup/bin/bpcompatd
    root 23814     1   0 21:14:23 ?           0:04 bpbrm -backup -S asprd111.aldc.att.com -c rsprd191-ebr.ipcoe.att.com -ct 0 -ru
    root 23870 23848   0 21:14:37 ?           5:29 bptm -w -c rsprd105-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu004/n
    root 23880 23873   0 21:14:44 ?           2:46 bptm -w -c rlpd096-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu004/nb
    root 23840     1   0 21:14:28 ?           0:05 bpbrm -backup -S asprd111.aldc.att.com -c rsprd105-ebr.ipcoe.att.com -ct 0 -ru
    root 23834     1   0 21:14:26 ?           0:04 bpbrm -backup -S asprd111.aldc.att.com -c rsprd192-ebr.ipcoe.att.com -ct 0 -ru
    root 23859 23814   1 21:14:34 ?         196:22 bptm -w -c rsprd191-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu005/n
    root 23875 23856   1 21:14:38 ?         195:51 bptm -w -c rsprd340-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu008/n
    root 23852     1   0 21:14:31 ?           0:00 bpbrm -backup -S asprd111.aldc.att.com -c rsprd348-ebr.ipcoe.att.com -ct 0 -ru
    root 23853 23845   2 21:14:32 ?         204:04 bptm -w -c rlpd094-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu006/nb
    root 23862 23838   0 21:14:34 ?           5:19 bptm -w -c rsprd192-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu001/n
    root 23857 23852   2 21:14:33 ?         201:07 bptm -w -c rsprd348-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu005/n
    root 22599 23470   0 01:06:09 ?           0:13 /usr/openv/netbackup/bin/admincmd/bpstsinfo -DPSPROXY
    root 23811     1   0 21:14:21 ?           0:07 bpbrm -backup -S asprd111.aldc.att.com -c rsprd102-ebr.ipcoe.att.com -ct 0 -ru
    root 23871 23850   1 21:14:37 ?         192:56 bptm -w -c rsprd284-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu007/n
    root 23838 23834   1 21:14:28 ?         161:52 bptm -w -c rsprd192-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu001/n
    root 23869     1   0 21:14:35 ?           3:04 bpbrm -backup -S asprd111.aldc.att.com -c rlpd096-ebr.ipcoe.att.com -ct 0 -ru r
    root 23874 23853   0 21:14:38 ?           8:14 bptm -w -c rlpd094-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu006/nb
    root 23836 23811   1 21:14:28 ?         190:53 bptm -w -c rsprd102-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu007/n
    root 23873 23869   0 21:14:37 ?         123:43 bptm -w -c rlpd096-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu004/nb
    root 23841 23835   1 21:14:28 ?         191:45 bptm -w -c rsprd104-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu008/n
    root 23850     1   0 21:14:31 ?           0:00 bpbrm -backup -S asprd111.aldc.att.com -c rsprd284-ebr.ipcoe.att.com -ct 0 -ru
    root 23863     1   0 21:14:34 ?           0:00 bpbrm -backup -S asprd111.aldc.att.com -c rsprd349-ebr.ipcoe.att.com -ct 0 -ru
    root 23876 23857   0 21:14:39 ?           7:37 bptm -w -c rsprd348-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu005/n
    root 23848 23840   1 21:14:30 ?         159:13 bptm -w -c rsprd105-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu004/n
    root 23885 23875   0 21:14:45 ?           3:29 bptm -w -c rsprd340-ebr.ipcoe.att.com -dpath /opt/app/ebr/rsprd280/nfs_stu008/n
    root 23470     1   0 21:10:54 ?           3:15 /usr/openv/netbackup/bin/nbrmms
    root 23856     1   0 21:14:32 ?           0:00 bpbrm -backup -S asprd111.aldc.att.com -c rsprd340-ebr.ipcoe.att.com -ct 0 -ru
    root 23489     1   0 21:10:56 ?           0:01 /usr/openv/netbackup/bin/nbsvcmon


MM Processes
------------
    root 23449     1   0 21:10:51 ?           0:07 vmd -v


Shared Symantec Processes
-------------------------
    root  2233     1   0   Oct 24 ?          44:23 /opt/VRTSpbx/bin/pbx_exchange
root@rsprd280:



Both The Ip addresses for master are correct.This shows the same result for other media servers as well , which are working fine


EMMSERVER entry is correct for both master and media.

nbemmcmd -listhosts -verbose--this command is also working fine.

tpconfig -d :

root@rsprd280: /usr/openv/volmgr/bin/tpconfig -d
Id  DriveName           Type   Residence
      Drive Path                                                       Status
****************************************************************************

Currently defined robotics are:

EMM Server = asprd111.aldc.att.com

root@rsprd280:

Pelase advice

Regards

Samrat

RamNagalla の写真

Master to Media is exit with 0  ----> its fine

Media to client exit with 0 --->its fine

Media server dont have any Drives configured.. so litd will not run, ltid runs only when the Devices conigured.-->so this is also fine.

now provide me the bptestbpcd from Master to client and also failed job detail status.

mantu2a の写真

Hi,

When I try bptestbpcd -client clientname from master, I dont get any output,its hung.

Failed job status :

01/14/2013 09:34:50 - Info nbjm (pid=27319) starting backup job (jobid=5564034) for client bgtcl02-ebr.ipcoe.att.com, policy alp_bgtcl02_bgt, schedule Full
01/14/2013 09:34:50 - Info nbjm (pid=27319) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=5564034, request id:{8AF7515E-5DFF-11E2-B10F-0003BAB37490})
01/14/2013 09:34:50 - requesting resource rsprd280_dd_sg_st
01/14/2013 09:34:50 - requesting resource asprd111.aldc.att.com.NBU_CLIENT.MAXJOBS.bgtcl02-ebr.ipcoe.att.com
01/14/2013 09:34:50 - requesting resource asprd111.aldc.att.com.NBU_POLICY.MAXJOBS.alp_bgtcl02_bgt
01/14/2013 09:34:51 - granted resource  asprd111.aldc.att.com.NBU_CLIENT.MAXJOBS.bgtcl02-ebr.ipcoe.att.com
01/14/2013 09:34:51 - granted resource  asprd111.aldc.att.com.NBU_POLICY.MAXJOBS.alp_bgtcl02_bgt
01/14/2013 09:34:51 - granted resource  MediaID=@aaacY;Path=/opt/app/ebr/rsprd280/nfs_stu005/nbu_dsu_st;MediaServer=rsprd280-ebr.ipcoe.att.com
01/14/2013 09:34:51 - granted resource  rsprd280_dd_nfs005_dsu_st
01/14/2013 09:34:51 - estimated 0 kbytes needed
01/14/2013 09:34:51 - Info nbjm (pid=27319) started backup job for client bgtcl02-ebr.ipcoe.att.com, policy alp_bgtcl02_bgt, schedule Full on storage unit rsprd280_dd_nfs005_dsu_st
01/14/2013 09:35:07 - started process bpbrm (pid=10354)
01/14/2013 09:35:08 - Error bpbrm (pid=10354) bpcd on bgtcl02-ebr.ipcoe.att.com exited with status 24: socket write failed
01/14/2013 09:35:09 - Error bpbrm (pid=10354) cannot send mail because BPCD on bgtcl02-ebr.ipcoe.att.com exited with status 23: socket read failed
01/14/2013 09:35:11 - end writing
socket write failed  (24)

Please assist.

Regards

Samrat

RamNagalla の写真

Okay,

here is the issue.

01/14/2013 09:35:08 - Error bpbrm (pid=10354) bpcd on bgtcl02-ebr.ipcoe.att.com exited with status 24: socket write failed
01/14/2013 09:35:09 - Error bpbrm (pid=10354) cannot send mail because BPCD on bgtcl02-ebr.ipcoe.att.com exited with status 23: socket read failed
01/14/2013 09:35:11 - end writing

what is the version of Netback in client?

Please enable the bpcd logs in the Client and bpbrm logs in Media server

check in Client

netstat -a | grep 13782

netstat -a | grep 13724

ps -ef | egrep 'vnetd|bpcd|pbx'

mantu2a の写真

Hi,

Issue is still not fixed, and one more fact is that all the clients that failed on the particluar server have never completed a successful ran. I couldnot get any report of previous run for any of the failed clients.Though some clients backup compled fine on the same media server.

And all the clients that fail have same socket error.

Please advice.

Regards

Samrat

RamNagalla の写真

1)what are the failed client Netbackup and OS versions?

2) did you enable the logs of bpcd and bpbrm ?(as i requested above)

3) what is you Client read and connect timeout Values in Media server?  

try increasing them and check the backup

4) are you using the Multi-streamin backup? if yes.. how its working without Multi-stream?

mantu2a の写真

Hi,

Version on client :
NetBackup-Solaris10 7.1.0.3 , and master is the same.Rest of the clients are also of same of version below to that of master.

We are not using multi-streams.
CLIENT_CONNECT_TIMEOUT = 300

CLIENT_READ_TIMEOUT = 1800

yes, bpcd logs are as :

bgtcl02_root #cat log.011513
08:57:24.711 [1277] <2> ListenForConnection: Unexpected working directory: /root
08:57:24.719 [1277] <2> bpcd main: offset to GMT 0
08:57:24.719 [1277] <2> logconnections: BPCD ACCEPT FROM 135.153.168.80.65437 TO 135.153.168.81.13724
08:57:24.719 [1277] <2> bpcd main: setup_sockopts complete
08:57:24.723 [1277] <8> bpcd peer_hostname: gethostbyaddr failed : HOST_NOT_FOUND (1)
08:57:24.723 [1277] <16> bpcd peer_hostname: gethostbyaddr failed to return peer host, herrno = 1
08:57:24.723 [1277] <16> bpcd main: Couldn't get peer hostname
08:57:27.971 [1279] <2> ListenForConnection: Unexpected working directory: /root
08:57:27.971 [1279] <2> bpcd main: offset to GMT 0
08:57:27.971 [1279] <2> logconnections: BPCD ACCEPT FROM 135.153.168.80.65444 TO 135.153.168.81.13724
08:57:27.972 [1279] <2> bpcd main: setup_sockopts complete
08:57:27.974 [1279] <8> bpcd peer_hostname: gethostbyaddr failed : HOST_NOT_FOUND (1)
08:57:27.974 [1279] <16> bpcd peer_hostname: gethostbyaddr failed to return peer host, herrno = 1
08:57:27.974 [1279] <16> bpcd main: Couldn't get peer hostname
bgtcl02_root #

bp.conf :

bgtcl02_root #more bp.conf
SERVER = asprd111.aldc.att.com
SERVER = rsprd341-ebr.ipcoe.att.com
SERVER = rsprd280-ebr.ipcoe.att.com
SERVER = rsprd183.ims.att.com
SERVER = rsprd280.ipcoe.att.com
CLIENT_NAME = bgtcl02-ebr.ipcoe.att.com
VERBOSE = 0
CLIENT_CONNECT_TIMEOUT = 900
CLIENT_READ_TIMEOUT = 1800
SERVER_SENDS_MAIL = NO
LOCKED_FILE_ACTION = SKIP
LIST_FILES_TIMEOUT = 1800
bgtcl02_root #

Please advice.

Regards

Samrat

RamNagalla の写真
08:57:27.974 [1279] <8> bpcd peer_hostname: gethostbyaddr failed : HOST_NOT_FOUND (1)
08:57:27.974 [1279] <16> bpcd peer_hostname: gethostbyaddr failed to return peer host, herrno = 1

what are the host names for these IP address

135.153.168.80
135.153.168.81

does your client able to resolve these IP address?

check below commands in client.

bpclntcmd -ip 135.153.168.80

bpclntcmd -ip 135.153.168.81

ソリューション
Marianne の写真

Check /etc/hosts file on the client.

BPCD ACCEPT FROM 135.153.168.80.65437 TO 135.153.168.81.13724

Connection is received from IP address 135.153.168.80. This should be the media server?

Client is unable to resolve this IP address to a hostname.

bpcd peer_hostname: gethostbyaddr failed : HOST_NOT_FOUND (1)

Please add server's IP 135.153.168.80 with hostname in /etc/hosts on the client.

Ensure that you have hosts entries for master and all media servers listed in bp.conf in client's /etc/hosts.

If you are using DNS in your environment, check that client is configured to use DNS:
Check 'hosts' in /etc/nsswitch.conf
and correct entries in /etc/resolv.conf
 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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mantu2a の写真

Hi all,

Issue resolved..

We asked SA to update the host entry of media server in /etc/host file of all the clients.

Then we ran the backups and it worked fine.

Thanks a ton for all your support..

Regards

Samrat
 

Marianne の写真

Glad we could point you in the right direction.

Please select the post that has helped you most and Mark As Solution.
Doing so will also help other users with similar issues.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links