Video Screencast Help
updated discussion 17 Sep 2014
Problem: Upon executing the App Center URL, I've got the error 500 - Internal Server Error. Prior to the issue, no changes was made.   Cause: Upon checking the log's, found out that there is an expiry for oracle user hence causing the services to not functioning.   Where to look for the error: Error code: DatabaseError: ORA-28001: the password has ...
updated blog entry 17 Sep 2014
Apple has announced that iOS 8 will be released on September 17th and will be available for iPhone 4S and later.  Symantec is committed to supporting Apple iOS operating system versions on day zero of their release.  We have been testing iOS 8 beta releases with our existing Symantec App Center 4.4 and the upcoming 5.0 release and will support iOS 8 on both. Existing customers ...
updated blog entry 16 Sep 2014
Like it or not, companies are continuing to face a wave of new internet-connected devices hitting their networks. Driven by employee’s desire for newer, sleeker, and faster devices, IT departments are often finding themselves hurrying to develop a Bring-Your-Own-Device (BYOD) programs and mobility policies that’s both secure and appealing to their end users. There’s little doubt that BYOD ...
new blog entry 15 Sep 2014
View the video update with Vizay K and Goutham Sukumar   NitroDesk and Symantec have had a long history of partnering together on secure email solutions. One of the attractive aspects of the merger was the fact that a key focus for both companies is security. Combined, we aspire to bring to enterprise customers a set of offerings that leverage aspects of mobility and security from a ...
updated discussion 17 Sep 2014
Problem: Upon executing the App Center URL, I've got the error 500 - Internal Server Error. Prior to the issue, no changes was made.   Cause: Upon checking the log's, found out that there is an expiry for oracle user hence causing the services to not functioning.   Where to look for the error: Error code: DatabaseError: ORA-28001: the password has ...
updated discussion 12 Sep 2014
A question and a suggestion: How do change my passcode? Can you please make the passcode entry screen respond faster? It would be helpful for long codes.
new article 18 Jul 2014
Recently I found out a issue in app center and I think sharing this info would help others. When trying to login using credentials (remote IDP) some users can login and some users can't. Further troubleshooting into the appstore log we saw this error: ORA-12899: value too large for column "ORACLE"."AUTH_USER"."FIRST_NAME" (actual: 35, maximum: 30), It seems the First name and Last name field ...
updated article 23 Jun 2014
Telefones Inteligentes A velocidade com que as inovações ocorrem quando o assunto são smartphones – ou telefones inteligentes – é impressionante! Novos dispositivos, aplicativos e plataformas que prometem trazer – e na maioria das vezes cumprem – produtividade e eficiência surgem a todo instante. Sem dúvida esse é um dos fatores que impulsionam as vendas dessas pequenas parafernálias digitais ...
updated article 27 Mar 2014
PingOne and App Center Configuration Abstract: This document will provide high-level steps for configuring Ping One as an External Identity Provider for Symantec App Center. This article does not cover group mapping, and is based on the internal user-store of PingOne. For further configuration info, such as how to pass group membership information, please contact your Symantec sales ...
new article 27 Jan 2014
Here is a attached doc which describes how user can change authentication type using 'account name' or 'email address' for "Active Directory", "SAML" O3 and "Site Minder" external IDP in Symantec App Center
updated article 06 Sep 2013
...Or, "The Illustrated Guide to the Padlock in Your Pocket."   Hey! That Looks Cool!  I want one of those.  The Mobile Security 7.2 app is Symantec's enterprise product for Android smartphones, tablets and other devices.  Chances are, your corporate IT administrator will provide you with an email that describes exactly where to download and how to ...
updated blog entry 17 Sep 2014
Apple has announced that iOS 8 will be released on September 17th and will be available for iPhone 4S and later.  Symantec is committed to supporting Apple iOS operating system versions on day zero of their release.  We have been testing iOS 8 beta releases with our existing Symantec App Center 4.4 and the upcoming 5.0 release and will support iOS 8 on both. Existing customers ...
updated blog entry 16 Sep 2014
Like it or not, companies are continuing to face a wave of new internet-connected devices hitting their networks. Driven by employee’s desire for newer, sleeker, and faster devices, IT departments are often finding themselves hurrying to develop a Bring-Your-Own-Device (BYOD) programs and mobility policies that’s both secure and appealing to their end users. There’s little doubt that BYOD ...
new blog entry 15 Sep 2014
View the video update with Vizay K and Goutham Sukumar   NitroDesk and Symantec have had a long history of partnering together on secure email solutions. One of the attractive aspects of the merger was the fact that a key focus for both companies is security. Combined, we aspire to bring to enterprise customers a set of offerings that leverage aspects of mobility and security from a ...
updated blog entry 04 Sep 2014
Below are the most visited posts in the Managing Mobility Community for August 2014 Symantec Advances Enterprise Mobile Offerings with Acquisition of NitroDesk MDM Profile Installation fails on IPAD iOS 5.1 Illustrated Guide to Installing Symantec Mobile Security 7.2 Welcome to the TouchDown Forum Symantec App Center 4.4 - now with Norton Mobile Security Script to remove stale Exchange ...
updated blog entry 20 Aug 2014
Symantec Mobility: Suite is a finalist in the 2014 CTIA Awards MobITS program, Mobile Security & Privacy category. Vote for Symantec by clicking here. This link will bring you to our entry page where voters only have to click on the “Sign Up/Sign In to vote” link. Voting ends on Monday, September 8 @ 5:00 PM PT.  Winners will be announced at this year’s Super Mobility Week on ...
new blog entry 23 Jun 2014
The last few years have been all about BYOD – or bring your own device – an IT revolution that freed employees from the shackles of dated or unsuitable hardware in favor of, well, whatever they wanted to use. The benefits are obvious: most employees have their own computers at home and know how to use them, so they can spend more time getting down to business and less time trying to work out ...
new blog entry 17 Jun 2014
Por: Raphael Sanches C. Paciulli Introdução O sistema operacional com a maior abrangência entre os fabricantes de smartphones é sem dúvida o Android da gigante de buscas Google. De acordo com estudos de grandes centros de pesquisas, com mais de 70% do mercado de smatphones o Android ganhou a atenção de muitos hackers dispostos a migrar seus esforços para o mundo mobile com o objetivo de roubar ...
updated blog entry 23 Apr 2014
More and more organizations around the globe permit employees to bring their own mobile devices to work so they can access company data from any location at any time with any device. The bring your own device (BYOD) phenomenon started gaining traction around 2007 when executives and board members brought the first personal smart phones and tablets into the corporate workspace. Since then, the ...
new download 16 Aug 2013
When you use an android emulator you have no access to the google play store to download the mobile management agent for android, so you can download the agent from http://smm-server.symmobile.net/agent/agent.html (Symantec SMM Demo Server) or by downloading the attached file - its the last version of the agent.   Regards,  mkeil
updated download 02 Aug 2013
*Quick Update as of Aug 1st, 2013 - The user-based "limited lifetime" API key will not work. I'll try to provide an update once I determine root-cause but until then please use the M2M/static API keys. The App Center API is a great means of extracting information from App Center as well as automating processes such as uploading Apps or creatign web apps. This article is intended to provide ...
new download 01 Nov 2012
Mobile Inventory History Delta tables are getting filled with not used data which results a noticeable growth of Symantec CMDB, as well Controlling "Keep History Duration" is not user editable. This is a non official PointFix which will Stop populating data to Mobile History Delta tables, truncates the tables and Enable Mobile inventory purging to be user editable. At the moment it's a ...
updated download 05 Oct 2012
This Report will show the amount of Data (entries) to be purged from Mobile inventory history tables. - Open Symantec Management Console, Reports, expand the tree then right click where you want to add the report.  - Choose import and pick the xml file.   Related: Mobile Inventory History purging Point ...
updated download 09 Aug 2011
As one of the Endpoint Management Specialists in the Pac NW, I've mentioned this during the User Group Meetings in which I've been able to participate and wanted to post it here for the extended community as a 'best practices' doc for contacting and working with Symantec support. Hope it's helpful!
updated download 01 Jul 2011
Although an older document this does cover many of the core features we have within the reporting framework that I frequently am asked about. This is just some information that you may find useful when creating your own reports.
new event 08 Sep 2014
5 Must-Haves for an Enterprise Mobility Management Solution Presented by: Melanie Lopez, Global Product Marketing Manager Webcast Summary: Do you have everything your organization needs to manage mobility, without exposing gaps in both data protection and end-user privacy?  In this webinar, you will be able to find real answers to tough questions, such as: What do you need to deploy ...
new event 08 Jul 2014
Come join IT leaders from around New Orleans, along with the Intuitive team for a fishing tournament on July 25th! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. Everyone should arrive at the marina at 6:30am, as the boats depart at 7:00am. Group transportation from downtown New Orleans is being offered. Boats return ...
new event 30 May 2014
Say Yes to Android in the Enterprise Presented by: Cheryl Tang, Sr. Principal Product Marketing Manager Sean Yarger, Sr. Manager Mobility and Identity Webcast Summary: Do concerns about Android's security and infrequent patch cycle make you nervous? —Symantec can show you how to protect business and personal data without compromising security or privacy. Join us on this exclusive Android in ...
new event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 25-27 in the Herndon, VA Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
updated event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 11-13 in the Houston, TX Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on Feb 4-6 in the Mountain View, Ca Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com.  . Course Description: This training course ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming AppCenter course. The course will be held on Mar 4-6 in the Waltham, MA Office. Course Description This training course covers how to configure and use Symantec App Center in both on-premise and cloud-based (SaaS) versions, to securely enroll and manage your mobile devices including how to import and securely distribute ...
new event 27 Jan 2014
The Case for Enterprise Mobile Application Management Speakers: Christian Kane, Forrester Analyst Swarna Podila, Senior Manager, Product Marketing, Symantec Webcast Summary: Enterprise IT is extending their mobility strategies beyond deploying and managing mobile devices primarily with corporate email access. Administrators are now figuring ways to deploy mobile apps that make a real ...
new event 18 Nov 2013
How the Post-PC Revolution is Changing the Way We Think About IT.       Please join us at this interactive lunch seminar, as we discuss the impact of current mobile technologies (like smartphones & tablets) & emerging User Empowerment trends in your IT enterprise. Our discussion will cover topics such as security, management, data protection, and much more. You ...
updated video 18 Aug 2014
This demo shows Symantec App Center version 4.4 This video shows how to add and distribute Apps to end users mobile devices using Symantec App Center 4.4 including the different types of Apps that can be used. This training concludes with an interactive walk through of what end-users see on their mobile devices.   NOTE: If you are running a version of App Center older than 4.4, please ...
updated video 18 Aug 2014
This demo shows Symantec App Center version 4.1. This video shows how to add and distribute Apps to end users mobile devices using Symantec App Center 4.1 including the different types of Apps that can be used. This training concludes with an interactive walk through of what end-users see on their mobile devices.   NOTE: If you are running a version of App Center older than 4.4, please ...
updated video 12 Aug 2014
This demo shows Symantec App Center version 4.4. This video demonstrates some of the ways Symantec App Center utilizes Mobile Device Management (or MDM) to manage devices. Click-through the interactive simulations to gain an understanding of some of the features available through App Center. NOTE: If you are running a version of App Center older than 4.4, please view the other "Symantec App ...
updated video 12 Aug 2014
This demo shows Symantec App Center version 4.1. This video demonstrates some of the ways Symantec App Center utilizes Mobile Device Management (or MDM) to manage devices. Click-through the interactive simulations to gain an understanding of some of the features available through App Center. NOTE: If you are running App Center version 4.4, please view the udpated "App Center 4.4 MDM ...
updated video 01 Jul 2014
This video describes how Symantec Norton Mobile Security can protect against high-risk, malware, and madware apps.  You can use Norton Mobile Security with Symantec App Center.
updated video 16 May 2014
This video provides an overview of what's new in Symantec App Center 4.4.
updated video 08 May 2014
This video explains how to use the Volume Purchase Program (VPP) with Symantec App Center 4.4.
updated video 08 May 2014
This video describes the differences between Symantec App Center licenses and demonstrates how to install, monitor, and renew licenses.  It also explains license notifications.
updated video 08 May 2014
This video explains how to use the Norton Mobile Security app with Symantec App Center to secure mobile devices that access your network.
new idea 05 Sep 2014
Microsoft has no email solution for Android devices wanting to access email on Office 365 with custom domain names. I'm using Touchdown on multiple devices for my work email and love the product.  If you can make a Touchdown available for Office 365, I can move my home email (which uses a custom domain) to Office 365.  
new idea 31 Aug 2014
I purchased Touchdown for Android so I could sync my work and home Outlook/Exchange mail accounts. I have used Microsoft Outlook/Exchange for many years at work and at home. I use categories extensively with Outlook, i.e., Email, Tasks, Contacts, Calendar. Journal. Most users create folders to save their various emails to, e.g., customers, vendors, clients, sales, tech support, etc. I ...
new idea 25 Mar 2014
Hi Wanted to have an have corporate Secure Mobile Printing Solutions for Enterprise integrated in appcneter. Thanks Nitin 
new idea 25 Mar 2014
Hi   Wanted a backup feature integrated in AppCenter for corporate device on server the restore again if it lost or wiped or formatted the device. information like VIP owner or very important device for company not to lose data on device it’s directly get backed up by the integrated backup function with AppCenter agent and admin server console. Thanks Nitin Neelwani
new idea 25 Mar 2014
Hi   Wanted a remote desktop tool integrated with Symantec AppCenter for Admin to take control of mobile device for issue and troubleshoot and resolve it. like PCAnywhere or similar tool inside AppCenter agent plugin and console window on admin AppCenter console page. Thanks Nitin Neelwani