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new discussion 13 Feb 2016
Is it possible to limit the Badge App Icom to only announce new e-mails in the "Inbox" folder. Currently the application even show e-mails moved to "deleted" folder.
new discussion 13 Feb 2016
In calendar view, would it be possible to display the category color as the background for the calendar entries in lieu of "busy", "out of office", etc. The category color is more important to the user, whereas the busy", "out of office", etc. Is more important to someone who is scheduling a meeting with the user. Both need to be visible, and I like the way MS Outlook displays the information ...
new discussion 13 Feb 2016
Is it possible to limit the Badge App Icom to only announce new e-mails in the "Inbox" folder. Currently the application even show e-mails moved to "deleted" folder.
new discussion 13 Feb 2016
In calendar view, would it be possible to display the category color as the background for the calendar entries in lieu of "busy", "out of office", etc. The category color is more important to the user, whereas the busy", "out of office", etc. Is more important to someone who is scheduling a meeting with the user. Both need to be visible, and I like the way MS Outlook displays the information ...
updated article 19 Jan 2016
The attached article may be used by administrators and end users to enroll into Symantec Mobility Suite using the Symantec public Work Hub available in the iTunes store. Note: Mobility administrators, the public work hub may be enabled from the Admin console > Settings > Device management > iOS Client.  If there is no option available contact Symantec Support for instructions on how ...
new article 15 Jan 2016
The attached article highlights step-by-step instructions to create an in-house Mobility Work Hub agent.   Note: A valid distribution enterprise code signing certificate and provisioning profile are required to build the iOS Work Hub Agent.  See Creating iOS certificates (HOWTO95463) for more details.
updated article 15 Jan 2016
The attached article highlights step-by-step instructions to configure networking on an on-premise Symantec Mobility server.
new article 14 Jan 2016
In the attached article, the minimal CentOS/RHEL 6.5 is shown; the minimal CentOS/RHEL 6.6 ISO also are compatible.  It is highly recommended to use the minimal ISO rather than selecting minimal when installing a full ISO. 
new article 13 Jan 2016
Re-Signing an App Without Source Code: Even without access to the source code,  apps can be re-signed with an updated provisioning profile. The attached script (resign_appid.sh_.zip) can be used to re-sign the app on OSX 10.9.4+ with Xcode 6+. Ensure the .ipa file and provisioning profile are located in the same  1. Run the resign script by using the command listed ...
updated article 13 Jan 2016
Command line method: 1. Download the stand-alone Android SDK Tools from http://developer.android.com/sdk/index.html#Other  2. Follow http://developer.android.com/tools/help/logcat.html Using Android Studio and Device Monitor:     1.  Download and install the ADB drivers required for the device.  These drivers may be found on the device manufacture ...
updated article 28 Dec 2015
The attached article highlights step-by-step instructions on how to bootstrap a production Mobility server to an active offbox or localhost RabbitMQ service/cluster.  It also contains some troubleshooting steps to remedy common RabbitMQ issues.
updated article 28 Dec 2015
Note: These steps are to be used if there is no working SMTP or outbound delivery method available in the environment.  For steps on how to connect to an SMTP server see the appendix at the end of this article.
updated article 28 Dec 2015
The attached article illustrates how to use telnet to test connectivity to an SMTP server.
new article 18 Dec 2015
The attached article may be used to backup and restore a standard MySQL based Mobility installation.  Before proceeding, ensure that there is a proper database host backup method in place.  Although this article uses mysqldump to export the appstore and mdmcore databases it is highly recommended to have a high availability MySQL cluster in place.  For more information on this ...
new blog entry 14 Jan 2016
In most cases your application will not require these extended properties.  To keep this in the scope of Mobility, the in-house Work Hub, secure web and wrapped in-house applications do not require this extended property.
new blog entry 21 Dec 2015
Mobility 5.3 サーバーの SSL 証明書をすでに更新している場合に、mm-nginx サービスを起動しようとすると、次のようなエラーメッセージが表示される可能性があります。 msg=output: Starting nginx:                                [FAILED] msg=errors: nginx: [emerg] ...
new blog entry 21 Dec 2015
Symantec Mobility 5.3 以降をインストールするとき、次のような依存性エラーが発生する場合があります。 ...appcenter-mysql-python-1.2.5-94.x86_64 has missing requires of MySQL または ...has missing requires of unzip(unzip の必須ファイルがありません) または ...has missing requires of libtool-ltdl(libtool-ltdl の必須ファイルがありません) このような場合は、次のコマンドをルートとして実行してください。 yum -y install unzip libtool-ltdl mysqlこの情報は、「Mobility A to Z guide(Mobility なんでもガイド)」で、「installation ...
new blog entry 21 Dec 2015
最新オペレーティングシステムである iOS 9 と Windows 10 がリリースされたことで、ビジネスの生産性が向上し、従業員のユーザーエクスペリエンスも改善されることは間違いありません。オペレーティングシステムが進化を続け、さまざまなデバイスが新しく市場にあふれるにつれて、各企業ではモビリティの重要性もますます大きくなります。最新リリースである Mobility Suite 5.4 では、iOS 9 に対して当日からのプラットフォームサポートが追加され、また Windows 10 のサポートも拡充されました。 Mobility Suite 5.4 には、次のような機能があります。 当日から iOS 9 をサポート 詳細なポリシーターゲティング デバイス登録を強化 Work Hub で管理を簡素化 Workforce Apps を更新: Work Mail、Work ...
new blog entry 16 Dec 2015
1. 次のように、/usr/local/nukona/appstore_cu/appstore_cu/settings_local.py で、対応する既存のディレクティブに必要な RSYSLOG 情報を追加します。 REMOTE_SYSLOGGING_ENABLED = True REMOTE_SYSLOG_MODE = 'daemon' SYSLOG_SERVER_ADDRESS = 'rsyslog.domain.com' SYSLOG_SERVER_PORT = 514 SYSLOG_SERVER_LOGGING_LEVEL = logging.DEBUG 2. Mobility サービスを再起動し、ルートとして次のように入力します。 /etc/init.d/appcenter-services restart3. RSYSLOG サーバーが、Mobility FE ...
updated blog entry 03 Dec 2015
That smartphone in your pocket – or your tablet or laptop – contains significant information about you and your friends and family – contact numbers, photos, location and more. Your mobile devices need to be protected. Take the following security precautions and enjoy the conveniences of technology with peace of mind while you are on the go. Keep a Clean Machine Keep security software ...
updated blog entry 04 Nov 2015
Editor's note (10/13/15): This previously published article has been updated with new findings.  Like it or not, companies are continuing to face a wave of new internet-connected devices hitting their networks. Driven by employee’s desire for newer, sleeker, and faster devices, IT departments are often finding themselves hurrying to develop a Bring-Your-Own-Device (BYOD) programs and ...
updated blog entry 04 Nov 2015
Editor’s note (9/30/15): This previously published blog has been updated with new findings.  The last few years have been all about BYOD—or bring your own device—an IT revolution that freed employees from the shackles of dated or unsuitable hardware in favor of, well, whatever they wanted to use. The benefits are obvious: most employees have their own computers at home and know how to use ...
new download 16 Aug 2013
When you use an android emulator you have no access to the google play store to download the mobile management agent for android, so you can download the agent from http://smm-server.symmobile.net/agent/agent.html (Symantec SMM Demo Server) or by downloading the attached file - its the last version of the agent. Regards,  mkeil
updated download 02 Aug 2013
*Quick Update as of Aug 1st, 2013 - The user-based "limited lifetime" API key will not work. I'll try to provide an update once I determine root-cause but until then please use the M2M/static API keys. The App Center API is a great means of extracting information from App Center as well as automating processes such as uploading Apps or creatign web apps. This article is intended to provide ...
new download 01 Nov 2012
Mobile Inventory History Delta tables are getting filled with not used data which results a noticeable growth of Symantec CMDB, as well Controlling "Keep History Duration" is not user editable. This is a non official PointFix which will Stop populating data to Mobile History Delta tables, truncates the tables and Enable Mobile inventory purging to be user editable. At the moment it's a ...
updated download 05 Oct 2012
This Report will show the amount of Data (entries) to be purged from Mobile inventory history tables. - Open Symantec Management Console, Reports, expand the tree then right click where you want to add the report.  - Choose import and pick the xml file. Related: Mobile Inventory History purging Point Fix https://www-secure.symantec.com/connect/downloads/purge-mobile-history-tables
updated download 09 Aug 2011
As one of the Endpoint Management Specialists in the Pac NW, I've mentioned this during the User Group Meetings in which I've been able to participate and wanted to post it here for the extended community as a 'best practices' doc for contacting and working with Symantec support. Hope it's helpful!
updated download 01 Jul 2011
Although an older document this does cover many of the core features we have within the reporting framework that I frequently am asked about. This is just some information that you may find useful when creating your own reports.
updated event 17 Sep 2015
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 25-27 in the Herndon, VA Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
updated event 17 Sep 2015
Join Symantec for this half-day workshop to discover best practices in Enterprise Mobility Management and User Authentication. Find out how Symantec has been helping organizations just like yours deal with the implications of this evolving landscape. Multiple Dates and Locations! LEARN. Get the technical content and technology demonstrations to help you: Leverage MPKI and Two-Factor ...
updated event 23 Oct 2014
Personal device usage is a chronic challenge in organizations today. In the U.S., 52% of employees use their smartphones to check emails with file attachments. However, it is up to employers to mitigate the potential risks and benefits of a BYOD policy. Research by MarketsandMarkets predicts the global market for BYOD and enterprise mobility to quadruple in size over the next four years. ...
new event 08 Sep 2014
5 Must-Haves for an Enterprise Mobility Management Solution Presented by: Melanie Lopez, Global Product Marketing Manager Webcast Summary: Do you have everything your organization needs to manage mobility, without exposing gaps in both data protection and end-user privacy?  In this webinar, you will be able to find real answers to tough questions, such as: What do you need to deploy ...
new event 08 Jul 2014
Come join IT leaders from around New Orleans, along with the Intuitive team for a fishing tournament on July 25th! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. Everyone should arrive at the marina at 6:30am, as the boats depart at 7:00am. Group transportation from downtown New Orleans is being offered. Boats return ...
new event 30 May 2014
Say Yes to Android in the Enterprise Presented by: Cheryl Tang, Sr. Principal Product Marketing Manager Sean Yarger, Sr. Manager Mobility and Identity Webcast Summary: Do concerns about Android's security and infrequent patch cycle make you nervous? —Symantec can show you how to protect business and personal data without compromising security or privacy. Join us on this exclusive Android in ...
updated event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 11-13 in the Houston, TX Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on Feb 4-6 in the Mountain View, Ca Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com.  . Course Description: This training course ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming AppCenter course. The course will be held on Mar 4-6 in the Waltham, MA Office. Course Description This training course covers how to configure and use Symantec App Center in both on-premise and cloud-based (SaaS) versions, to securely enroll and manage your mobile devices including how to import and securely distribute ...
new event 27 Jan 2014
The Case for Enterprise Mobile Application Management Speakers: Christian Kane, Forrester Analyst Swarna Podila, Senior Manager, Product Marketing, Symantec Webcast Summary: Enterprise IT is extending their mobility strategies beyond deploying and managing mobile devices primarily with corporate email access. Administrators are now figuring ways to deploy mobile apps that make a real ...
updated video 15 May 2015
This computer-based training course shows you how to set up Windows Phone 8.1 in Symantec Mobility: Suite and how users enroll their devices.
new video 11 May 2015
Symantec Mobility: Suite now includes functionality for WorkHub PIN authentication. PIN authentication allows the user to create and use a simple PIN code in place of enterprise credentials when authenticating to WorkHub and associated productivity apps, improving the user experience. This video overview captures the configuration and highlights the use of this feature with ...
updated video 27 Mar 2015
This video provides an overview of mobile malware, mad ware and risky apps and how Symantec Mobility: Threat Protection, which is integrated with Norton Mobile Security, can protect agains mobile threats.
updated video 12 Mar 2015
Watch a demo of Symantec Mobility: Suite's Mobile Application Management (MAM), and learn how organizations can easily manage internally-developed, third party, and native apps or web apps across personally-owned and corporate managed devices. To safeguard apps and data, organizations can apply application policies related to user authentication, data loss prevention, and more.
updated video 03 Mar 2015
Symantec Mobility: Suite's mobile device management (MDM) features provide detailed information about devices enrolled with your Mobility Suite. MDM features allow you to secure, manage, locate, lock, reset password, revoke all apps, create device policies, and more. The Symantec Mobility Manager Dashboard page gives you a visual snapshot of the activity occurring with your organization.
updated video 25 Feb 2015
This interactive CBT provides an overview of what's new in Symantec Mobility: Suite version 5.2.
updated video 13 Feb 2015
Watch a demo of Symantec Mobility: Work Mail and learn how you can drive employee productivity with a secure email app that syncs and stores corporate email. Work Mail is an all-in-one app for email, calendar, contacts, notes, and tasks with rich Exchange ActiveSync (EAS) integration and over 80% of Outlook functionality. The user-friendly app allows you to easily manage your inbox on a ...
updated video 01 Dec 2014
Watch this video to see Symantec Secure Email's new look!
updated video 26 Nov 2014
Watch this video to learn more about the new features and enhancements in Symantec Mobility: Suite 5.1.
updated idea 09 Jul 2015
This idea is to add support for connectivity to a Pebble Time smartwatch, and specifically support of the TimeLine API for displaying upcoming calendar events on the watch. http://developer.getpebble.com/guides/timeline/ This would not be permanently stored by the watch OS, excepting perhaps a couple days worth, but if there are corporate security concerns, just a brief title of the ...
new idea 09 Feb 2015
I much rather prefer the old setup screens to the new method. So much easier at a glance to view your setup the old way. Don't break a good thing.
new idea 08 Jan 2015
It would be good to create a context-sensitive help for our solution, where each topic describe extensively one state, situation, or feature. By example, when creating a Device Policy, the Help will display only information about this topic. The only option that we have today for Help is the landing page available at http://www.symantec.com/business/support/index?page=productlanding&key=6....
updated idea 05 Dec 2014
I need to insert Welcome page as login page when user login to mobility console. When welcome page showed, user can click on mobility suite button if they need to login console. After clicking the mobility suite link, it will drive user to https://mdm.xxxxx.com.my/portal/login.   
new idea 21 Sep 2014
I’ve heard a lot about an App called EasilyDo and apparently it’s doing quite well in the US as well. I think it would be outright fantastic if some kind of interfacing/integration between it and the TouchDown App could be achieved. On the one hand a great Android App integrating with Outlook, another to supplement that with managing traveltime and itinerary details ++
new idea 31 Aug 2014
I purchased Touchdown for Android so I could sync my work and home Outlook/Exchange mail accounts. I have used Microsoft Outlook/Exchange for many years at work and at home. I use categories extensively with Outlook, i.e., Email, Tasks, Contacts, Calendar. Journal. Most users create folders to save their various emails to, e.g., customers, vendors, clients, sales, tech support, etc. I ...
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A Message From Your Community Manager: ohzone - CherylPeterson

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