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new discussion 29 Jan 2015
Hello, I purchased the app TouchDown V3.6.7 for iPhone, and installed it on an iPhone 5 running IOS 8.1.3. I'd like to manage a few of my email accounts (Exchange) and I don’t see the option to disconnect/add a profile to the app. I purchased the app counting on the ability to manage few accounts through it, most importantly is the "TASK" function I looked for information on your website and ...
updated blog entry 29 Jan 2015
With the growing popularity of mobile devices in the consumer market, it is only natural that these devices are quickly transitioning into the realm of the enterprise. With Android taking 78.4 percent of the global consumer market in 2013, the platform is quickly gaining traction. While in enterprise, iOS was the preferred platform. However, with the growing popularity of Android, it is ...
updated discussion 29 Jan 2015
Hi All; I am receiving hundreds of sync errors on my Outlook 2013 client and suspect it may have something to do with Touchdown. I have recreated an Outlook profile and OST yet the problems persist. I would like to eliminate Touchdown as the cause and pursue investigation on Outlook side. Many other people are also reporting sync erros on Outlook and all seem to be using some sort ActiveSync ...
updated blog entry 27 Jan 2015
This blog courtesy of: Anthony Tate, Senior Product Marketing Manager EMEA Digital technologies have enormous potential to transform how enterprises create revenue and positive outcomes by fostering innovative strategies, products, processes and experiences. But to what degree do businesses recognise this – and are they mobilising their forces sufficiently, in order to exploit those ...
new discussion 26 Jan 2015
Hey guys, I'm looking for a way to remove the MDM agent from several Android mobile devices. I only could find a way to remove it individually, and that's gonna take a lot of time. Anyone has any good ideas? Thanks.
new discussion 29 Jan 2015
Hello, I purchased the app TouchDown V3.6.7 for iPhone, and installed it on an iPhone 5 running IOS 8.1.3. I'd like to manage a few of my email accounts (Exchange) and I don’t see the option to disconnect/add a profile to the app. I purchased the app counting on the ability to manage few accounts through it, most importantly is the "TASK" function I looked for information on your website and ...
updated discussion 29 Jan 2015
Hi All; I am receiving hundreds of sync errors on my Outlook 2013 client and suspect it may have something to do with Touchdown. I have recreated an Outlook profile and OST yet the problems persist. I would like to eliminate Touchdown as the cause and pursue investigation on Outlook side. Many other people are also reporting sync erros on Outlook and all seem to be using some sort ActiveSync ...
new discussion 26 Jan 2015
Hey guys, I'm looking for a way to remove the MDM agent from several Android mobile devices. I only could find a way to remove it individually, and that's gonna take a lot of time. Anyone has any good ideas? Thanks.
updated discussion 23 Jan 2015
I sent this to the support email address on file as well... There appears to be a bug in the current version of TouchDown for iOS. When trying to change the PIN, the user is presented with the message: "Error: The PIN you entered is invalid". The user is unable to cancel this dialog, or proceed any further. The only way I have found to get "past" this issue is to kill the app from the ...
updated article 05 Jan 2015
Introdução Atualmente os usuários querem usar tecnologias mais recentes para acessar os aplicativos e dados corporativos, e isso acaba criando a necessidade de permitir o uso de dispositivos pessoais nesses acessos. Assim, o BYOD – Bring Your Own Device – trás desafios significativos quando o assunto é a proteção dos dados corporativos residentes nos dispositivos móveis dos usuários. Além ...
updated article 30 Dec 2014
Pessoal, bom dia! A Symantec anunciou o lançamento da sua nova plataforma de Mobilidade, o Symantec Mobility: Suite. É um marco importante para a empresa e seus clientes. Indo de encontro às necessidades das empresas, a Symantec disponibiliza uma solução integrada pra cinco áreas importantes da Mobilidade: gerenciamento de dispositivos, gerenciamento de aplicativos, gerenciamento de conteúdo, ...
updated article 10 Dec 2014
What is Symantec Mobility Suite? Symantec Mobility Suite securely serves up apps to mobile devices and implements remote device management services. Symantec Mobility Suite manages apps and app distribution. New and updated apps are uploaded into Symantec Mobility Suite, and distributed at your command. Push notifications are sent directly to mobile users when new or updated apps are ...
updated article 29 Oct 2014
Symantec has the broadest set of technologies in a single solution to securely enable a mobile workforce. Symantec supports management at the device, app, and data level to solve data protection problems while improving the experience for users.   SYMANTEC MOBILITY Symantec Mobility: Suite Voluntary Product Accessibility Template (VPAT) Symantec Mobility: Application ...
new article 18 Jul 2014
Recently I found out a issue in app center and I think sharing this info would help others. When trying to login using credentials (remote IDP) some users can login and some users can't. Further troubleshooting into the appstore log we saw this error: ORA-12899: value too large for column "ORACLE"."AUTH_USER"."FIRST_NAME" (actual: 35, maximum: 30), It seems the First name and Last name field ...
updated article 23 Jun 2014
Telefones Inteligentes A velocidade com que as inovações ocorrem quando o assunto são smartphones – ou telefones inteligentes – é impressionante! Novos dispositivos, aplicativos e plataformas que prometem trazer – e na maioria das vezes cumprem – produtividade e eficiência surgem a todo instante. Sem dúvida esse é um dos fatores que impulsionam as vendas dessas pequenas parafernálias digitais ...
updated article 27 Mar 2014
PingOne and App Center Configuration Abstract: This document will provide high-level steps for configuring Ping One as an External Identity Provider for Symantec App Center. This article does not cover group mapping, and is based on the internal user-store of PingOne. For further configuration info, such as how to pass group membership information, please contact your Symantec sales ...
updated blog entry 29 Jan 2015
With the growing popularity of mobile devices in the consumer market, it is only natural that these devices are quickly transitioning into the realm of the enterprise. With Android taking 78.4 percent of the global consumer market in 2013, the platform is quickly gaining traction. While in enterprise, iOS was the preferred platform. However, with the growing popularity of Android, it is ...
updated blog entry 27 Jan 2015
This blog courtesy of: Anthony Tate, Senior Product Marketing Manager EMEA Digital technologies have enormous potential to transform how enterprises create revenue and positive outcomes by fostering innovative strategies, products, processes and experiences. But to what degree do businesses recognise this – and are they mobilising their forces sufficiently, in order to exploit those ...
new blog entry 23 Jan 2015
In our first two posts in this series, we discussed the challenges of Android in the enterprise and provided tips to help secure Android to enable its adoption. In this post, we’ll dive into the potential threats and risky behaviors of mobile apps for Android. Mobile devices and apps are no longer an option for the enterprise, but a necessity. They help employees become more productive in ...
updated blog entry 22 Jan 2015
我們很榮幸能夠與您分享本公司獲得 Forrester Wave™ 評選為領導者的消息:2014 年第 3 季企業行動化管理研究報告。這項研究是由 Forrester Research, Inc. 進行,其中針對賽門鐵克與其他 14 家廠商,就目前所提供的產品及服務、策略與市場佔有率按照 27 個項目進行評比。 賽門鐵克經過評比,從十家廠商中脫穎而出,獲得評選為「最優秀」的廠商。這些領導者能夠導入不影響員工作業的強大安全背景產品,因而從眾多廠商中脫穎而出。Forrester 對於領導者的定義是:能夠兼顧作業系統應用程式與資料管理功能,同時提供彈性的容器選項與生產力應用程式,並且展現出堅實的願景與未來規劃,以便在客戶結合其電腦與行動化管理策略時提供協助的優秀廠商。 賽門鐵克在現有產品及服務類別整體獲得高分成績,同時也在應用程式安全性項目中獲得最高分。Forrester Research ...
new blog entry 19 Jan 2015
Introducing Symantec Work Mail – the same secure email app, but with a new look and feel, streamlined workflows, and enhanced capabilities. We’ve listened to our users and completely redesigned our secure email app to make it easier for you to get your work done. New features include a modern look and feel, enhanced menus and icons, and streamlined workflows, so you can complete essential ...
new blog entry 14 Jan 2015
In our first piece in this series, we discussed the challenges for IT administrators in adopting Android into the workplace. Android presents many security obstacles to IT due to its open source platform, variety of device manufacturers, carriers, and multiple versions of mobile operating systems. The main challenge for the enterprise is securing company data. Although there are many ...
new blog entry 12 Jan 2015
Reliance on the cloud among enterprises is higher than it’s ever been—a recent study from GigaOm Research found that 83 percent of organizations have adopted the cloud “for some function.” However, much of that adoption may not actually be authorized by IT; the same study found that 81 percent of employees admitted to “using unauthorized SaaS applications.” Of those using unauthorized ...
new download 16 Aug 2013
When you use an android emulator you have no access to the google play store to download the mobile management agent for android, so you can download the agent from http://smm-server.symmobile.net/agent/agent.html (Symantec SMM Demo Server) or by downloading the attached file - its the last version of the agent. Regards,  mkeil
updated download 02 Aug 2013
*Quick Update as of Aug 1st, 2013 - The user-based "limited lifetime" API key will not work. I'll try to provide an update once I determine root-cause but until then please use the M2M/static API keys. The App Center API is a great means of extracting information from App Center as well as automating processes such as uploading Apps or creatign web apps. This article is intended to provide ...
new download 01 Nov 2012
Mobile Inventory History Delta tables are getting filled with not used data which results a noticeable growth of Symantec CMDB, as well Controlling "Keep History Duration" is not user editable. This is a non official PointFix which will Stop populating data to Mobile History Delta tables, truncates the tables and Enable Mobile inventory purging to be user editable. At the moment it's a ...
updated download 05 Oct 2012
This Report will show the amount of Data (entries) to be purged from Mobile inventory history tables. - Open Symantec Management Console, Reports, expand the tree then right click where you want to add the report.  - Choose import and pick the xml file. Related: Mobile Inventory History purging Point Fix https://www-secure.symantec.com/connect/downloads/purge-mobile-history-tables
updated download 09 Aug 2011
As one of the Endpoint Management Specialists in the Pac NW, I've mentioned this during the User Group Meetings in which I've been able to participate and wanted to post it here for the extended community as a 'best practices' doc for contacting and working with Symantec support. Hope it's helpful!
updated download 01 Jul 2011
Although an older document this does cover many of the core features we have within the reporting framework that I frequently am asked about. This is just some information that you may find useful when creating your own reports.
updated event 23 Oct 2014
Personal device usage is a chronic challenge in organizations today. In the U.S., 52% of employees use their smartphones to check emails with file attachments. However, it is up to employers to mitigate the potential risks and benefits of a BYOD policy. Research by MarketsandMarkets predicts the global market for BYOD and enterprise mobility to quadruple in size over the next four years. ...
new event 08 Sep 2014
5 Must-Haves for an Enterprise Mobility Management Solution Presented by: Melanie Lopez, Global Product Marketing Manager Webcast Summary: Do you have everything your organization needs to manage mobility, without exposing gaps in both data protection and end-user privacy?  In this webinar, you will be able to find real answers to tough questions, such as: What do you need to deploy ...
new event 08 Jul 2014
Come join IT leaders from around New Orleans, along with the Intuitive team for a fishing tournament on July 25th! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. Everyone should arrive at the marina at 6:30am, as the boats depart at 7:00am. Group transportation from downtown New Orleans is being offered. Boats return ...
new event 30 May 2014
Say Yes to Android in the Enterprise Presented by: Cheryl Tang, Sr. Principal Product Marketing Manager Sean Yarger, Sr. Manager Mobility and Identity Webcast Summary: Do concerns about Android's security and infrequent patch cycle make you nervous? —Symantec can show you how to protect business and personal data without compromising security or privacy. Join us on this exclusive Android in ...
new event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 25-27 in the Herndon, VA Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
updated event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 11-13 in the Houston, TX Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on Feb 4-6 in the Mountain View, Ca Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com.  . Course Description: This training course ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming AppCenter course. The course will be held on Mar 4-6 in the Waltham, MA Office. Course Description This training course covers how to configure and use Symantec App Center in both on-premise and cloud-based (SaaS) versions, to securely enroll and manage your mobile devices including how to import and securely distribute ...
new event 27 Jan 2014
The Case for Enterprise Mobile Application Management Speakers: Christian Kane, Forrester Analyst Swarna Podila, Senior Manager, Product Marketing, Symantec Webcast Summary: Enterprise IT is extending their mobility strategies beyond deploying and managing mobile devices primarily with corporate email access. Administrators are now figuring ways to deploy mobile apps that make a real ...
updated video 01 Dec 2014
Watch this video to see Symantec Secure Email's new look!
updated video 26 Nov 2014
Watch this video to learn more about the new features and enhancements in Symantec Mobility: Suite 5.1.
new video 26 Nov 2014
Watch this video to learn more about creating an app configuration for Symantec Secure Email.
updated video 26 Nov 2014
Watch this video to learn more about enhanced support for Windows Phone in version 5.1.
new video 26 Nov 2014
Watch this video to learn more about creating device policies that contain threat protection settings.
updated video 26 Nov 2014
Watch this video to learn more about additional support for the Work Hub in version 5.1.
updated video 26 Nov 2014
Watch this video to learn more about the Mobility Suite Admin Hub.
new video 26 Nov 2014
Watch this video to learn more about the device registration restriction feature in Symantec Mobility: Suite 5.1.
updated video 30 Sep 2014
Watch this interactive video to find out about the new features in Symantec Mobility: Suite 5.0.
new idea 08 Jan 2015
It would be good to create a context-sensitive help for our solution, where each topic describe extensively one state, situation, or feature. By example, when creating a Device Policy, the Help will display only information about this topic. The only option that we have today for Help is the landing page available at http://www.symantec.com/business/support/index?page=productlanding&key=6....
updated idea 05 Dec 2014
I need to insert Welcome page as login page when user login to mobility console. When welcome page showed, user can click on mobility suite button if they need to login console. After clicking the mobility suite link, it will drive user to https://mdm.xxxxx.com.my/portal/login.   
new idea 21 Sep 2014
I’ve heard a lot about an App called EasilyDo and apparently it’s doing quite well in the US as well. I think it would be outright fantastic if some kind of interfacing/integration between it and the TouchDown App could be achieved. On the one hand a great Android App integrating with Outlook, another to supplement that with managing traveltime and itinerary details ++
new idea 05 Sep 2014
Microsoft has no email solution for Android devices wanting to access email on Office 365 with custom domain names. I'm using Touchdown on multiple devices for my work email and love the product.  If you can make a Touchdown available for Office 365, I can move my home email (which uses a custom domain) to Office 365.
new idea 31 Aug 2014
I purchased Touchdown for Android so I could sync my work and home Outlook/Exchange mail accounts. I have used Microsoft Outlook/Exchange for many years at work and at home. I use categories extensively with Outlook, i.e., Email, Tasks, Contacts, Calendar. Journal. Most users create folders to save their various emails to, e.g., customers, vendors, clients, sales, tech support, etc. I ...
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A Message From Your Community Manager: ohzone - CherylPeterson

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