Video Screencast Help
new discussion 27 Mar 2015
I have used Touchdown for years on a droid but am getting ready to switch to an iPhone. I have an ipad and purchased the Touchdown for IOS to try and make sure it would work on the iPhone. I get partially though the configuration when I get the error when it gets to Refreshing Folders. Folder listing failed   Your server failed to return the folder list. 
updated article 27 Mar 2015
The challenges of being an enterprise pioneer in the “Wild West” The increasing significance of Android for the enterprise becomes more apparent every day. On the plus side, Android's open source platform offers vendor and handset choices that can lead to significant cost savings, which is appealing to both enterprises and end users. Unfortunately, Android has a "Wild West" reputation that ...
updated article 27 Mar 2015
The Challenge: Enabling Mobility While Protecting the Enterprise With the rise of mobile devices in the workplace, businesses face a conundrum. Eager to reap the benefits of mobility, yet justifiably uneasy about the significant risks involved, organizations are struggling to find the right approach. Proven benefits of mobility include happier employees, increased productivity, and greater ...
updated article 27 Mar 2015
Apps are everywhere today, in life and in work. In 2013, there were 100 billion app downloads.  Finding and downloading apps is now the third most popular activity among mobile users, just behind viewing Facebook and YouTube. In the workplace, mobile devices—and the apps that go with them—have transformed the way employees do their jobs. Smartphones, tablets, and apps are no longer an ...
updated article 27 Mar 2015
The realities of BY OD create significant challenges when it comes to securing the corporate data residing on your users' mobile devices. Mobile users want to use the latest technology with easy access to their apps and data. Regardless of the OS, make and model of their mobile devices, they want an easy transition between their personal mobile lives and their corporate mobile lives. With ...
updated video 27 Mar 2015
This video provides an overview of mobile malware, mad ware and risky apps and how Symantec Mobility: Threat Protection, which is integrated with Norton Mobile Security, can protect agains mobile threats.
updated discussion 26 Mar 2015
TouchDown version 8.5.0009 Android OS version 4.4.2 on Samsung Galaxy S4 Microsoft Exchange 2013 email server I configured TouchDown to open email as a conversation TouchDown > TODAY screen > EMAIL > EMAIL MENU > MORE > Options... > Open Email as conversation > CHECKED When I display the contents of my "Sent Items" folder (for example) and open a message in that folder that is part of a ...
new discussion 27 Mar 2015
I have used Touchdown for years on a droid but am getting ready to switch to an iPhone. I have an ipad and purchased the Touchdown for IOS to try and make sure it would work on the iPhone. I get partially though the configuration when I get the error when it gets to Refreshing Folders. Folder listing failed   Your server failed to return the folder list. 
updated discussion 26 Mar 2015
TouchDown version 8.5.0009 Android OS version 4.4.2 on Samsung Galaxy S4 Microsoft Exchange 2013 email server I configured TouchDown to open email as a conversation TouchDown > TODAY screen > EMAIL > EMAIL MENU > MORE > Options... > Open Email as conversation > CHECKED When I display the contents of my "Sent Items" folder (for example) and open a message in that folder that is part of a ...
updated discussion 25 Mar 2015
Just raising awareness: new Android threats are discovered quite often. Android.Lockscreen Android.Mesploit Android.Gazon These recent Security Response blog posts also deal with Android threats: Online criminal group uses Android app for sextortion Japanese one-click fraud evolves to lock smartphone browsers Please do take measures to keep your devices/data/business secure!
updated article 27 Mar 2015
The challenges of being an enterprise pioneer in the “Wild West” The increasing significance of Android for the enterprise becomes more apparent every day. On the plus side, Android's open source platform offers vendor and handset choices that can lead to significant cost savings, which is appealing to both enterprises and end users. Unfortunately, Android has a "Wild West" reputation that ...
updated article 27 Mar 2015
The Challenge: Enabling Mobility While Protecting the Enterprise With the rise of mobile devices in the workplace, businesses face a conundrum. Eager to reap the benefits of mobility, yet justifiably uneasy about the significant risks involved, organizations are struggling to find the right approach. Proven benefits of mobility include happier employees, increased productivity, and greater ...
updated article 27 Mar 2015
Apps are everywhere today, in life and in work. In 2013, there were 100 billion app downloads.  Finding and downloading apps is now the third most popular activity among mobile users, just behind viewing Facebook and YouTube. In the workplace, mobile devices—and the apps that go with them—have transformed the way employees do their jobs. Smartphones, tablets, and apps are no longer an ...
updated article 27 Mar 2015
The realities of BY OD create significant challenges when it comes to securing the corporate data residing on your users' mobile devices. Mobile users want to use the latest technology with easy access to their apps and data. Regardless of the OS, make and model of their mobile devices, they want an easy transition between their personal mobile lives and their corporate mobile lives. With ...
updated article 05 Jan 2015
Introdução Atualmente os usuários querem usar tecnologias mais recentes para acessar os aplicativos e dados corporativos, e isso acaba criando a necessidade de permitir o uso de dispositivos pessoais nesses acessos. Assim, o BYOD – Bring Your Own Device – trás desafios significativos quando o assunto é a proteção dos dados corporativos residentes nos dispositivos móveis dos usuários. Além ...
updated article 30 Dec 2014
Pessoal, bom dia! A Symantec anunciou o lançamento da sua nova plataforma de Mobilidade, o Symantec Mobility: Suite. É um marco importante para a empresa e seus clientes. Indo de encontro às necessidades das empresas, a Symantec disponibiliza uma solução integrada pra cinco áreas importantes da Mobilidade: gerenciamento de dispositivos, gerenciamento de aplicativos, gerenciamento de conteúdo, ...
updated article 10 Dec 2014
What is Symantec Mobility Suite? Symantec Mobility Suite securely serves up apps to mobile devices and implements remote device management services. Symantec Mobility Suite manages apps and app distribution. New and updated apps are uploaded into Symantec Mobility Suite, and distributed at your command. Push notifications are sent directly to mobile users when new or updated apps are ...
updated article 29 Oct 2014
Symantec has the broadest set of technologies in a single solution to securely enable a mobile workforce. Symantec supports management at the device, app, and data level to solve data protection problems while improving the experience for users.   SYMANTEC MOBILITY Symantec Mobility: Suite Voluntary Product Accessibility Template (VPAT) Symantec Mobility: Application ...
new blog entry 23 Mar 2015
While mobility in the enterprise is enabling innovation and agility, it is also introducing a number of troubling security risks that represent back door opportunities for cyber criminals. The good news is, enterprises can protect corporate data. By understanding each of the risk areas and employing a layered security approach to address them, you can defend your business. The top seven risks ...
updated blog entry 18 Mar 2015
VIDEO: Why You Need Secure Apps Now (2:38) Recent research undertaken by the Department for Business, Innovation and Skills (BIS) shows that 31% of the worst security breaches in businesses during 2014 were caused by inadvertent human error – and a further 20% by staff deliberately misusing systems. It’s a huge wake-up call, because the reality is that the day-to-day demands within any ...
updated blog entry 17 Mar 2015
There’s no question that mobile devices and apps are essential tools for today’s workforce. Employees have embraced mobility because it provides more flexibility and boosts productivity. As a result, mobile apps have become attractive targets for cybercriminals who disguise mobile malware as legitimate mobile apps. In this evolving mobile threat landscape, enterprises must extend threat ...
updated blog entry 16 Mar 2015
No doubt your organization goes to great lengths to keep sensitive information secure. But if you’re like many organizations, you have a weak spot – the potential for company emails to be intercepted and the information contained in them falling into the wrong hands. This weakness suffers even greater risk exposure as more of your workforce goes mobile, sending and receiving emails with their ...
updated blog entry 12 Mar 2015
Em nossas duas primeiras publicações desta série, falamos sobre os desafios do Android na empresa e fornecemos algumas dicas para ajudar a fortalecer a segurança do Android a fim de permitir sua adoção. Neste artigo, exploraremos as ameaças potenciais e os comportamentos arriscados dos aplicativos de dispositivos móveis para Android. Os aplicativos e dispositivos móveis já não são apenas ...
updated blog entry 12 Mar 2015
En las dos publicaciones anteriores, analizamos los desafíos de Android en la empresa y proporcionamos consejos para proteger las aplicaciones Android a fin de habilitar esta adopción. En esta publicación, analizaremos las amenazas y los comportamientos peligrosos de las aplicaciones móviles para Android. Las aplicaciones y los dispositivos móviles ya no son una opción en ...
updated blog entry 09 Mar 2015
One of the most attractive and important aspects of the merger of NitroDesk and Symantec last year was the combining of our joint expertise to bring enterprise customers a powerful set of offerings that leverage key aspects of mobility and security from a vast array of components readily available within the Symantec portfolio. These include mobile application management, identity and access ...
updated blog entry 05 Mar 2015
Symantec Mobility: Suite 5.2 is available today, March 2nd, 2015.  This release introduces a new module to the suite, Symantec Mobility: Workforce Apps.  With Workforce Apps, companies can enable employees with secure apps for email, web, and content, without introducing security holes.  Symantec Mobility: Suite 5.2 also features improved user experience working with Work Hub ...
updated blog entry 03 Mar 2015
En la primera parte de esta serie, hablamos de los desafíos de los administradores de TI a la hora de incorporar Android en el lugar de trabajo. Android presenta varios obstáculos de seguridad para TI: su plataforma de código abierto, la diversidad de fabricantes, los operadores y la variedad de versiones de sistemas operativos móviles. El desafío principal para las empresas es ...
updated blog entry 03 Mar 2015
Em nosso primeiro artigo desta série, discutimos os desafios enfrentados pelos administradores de TI na adoção do Android no local de trabalho. Para o departamento de TI, o Android apresenta vários obstáculos à segurança devido à sua plataforma de código aberto, variedade de fabricantes de dispositivos, provedores e diferentes versões de sistemas operacionais para dispositivos ...
new download 16 Aug 2013
When you use an android emulator you have no access to the google play store to download the mobile management agent for android, so you can download the agent from http://smm-server.symmobile.net/agent/agent.html (Symantec SMM Demo Server) or by downloading the attached file - its the last version of the agent. Regards,  mkeil
updated download 02 Aug 2013
*Quick Update as of Aug 1st, 2013 - The user-based "limited lifetime" API key will not work. I'll try to provide an update once I determine root-cause but until then please use the M2M/static API keys. The App Center API is a great means of extracting information from App Center as well as automating processes such as uploading Apps or creatign web apps. This article is intended to provide ...
new download 01 Nov 2012
Mobile Inventory History Delta tables are getting filled with not used data which results a noticeable growth of Symantec CMDB, as well Controlling "Keep History Duration" is not user editable. This is a non official PointFix which will Stop populating data to Mobile History Delta tables, truncates the tables and Enable Mobile inventory purging to be user editable. At the moment it's a ...
updated download 05 Oct 2012
This Report will show the amount of Data (entries) to be purged from Mobile inventory history tables. - Open Symantec Management Console, Reports, expand the tree then right click where you want to add the report.  - Choose import and pick the xml file. Related: Mobile Inventory History purging Point Fix https://www-secure.symantec.com/connect/downloads/purge-mobile-history-tables
updated download 09 Aug 2011
As one of the Endpoint Management Specialists in the Pac NW, I've mentioned this during the User Group Meetings in which I've been able to participate and wanted to post it here for the extended community as a 'best practices' doc for contacting and working with Symantec support. Hope it's helpful!
updated download 01 Jul 2011
Although an older document this does cover many of the core features we have within the reporting framework that I frequently am asked about. This is just some information that you may find useful when creating your own reports.
updated event 23 Oct 2014
Personal device usage is a chronic challenge in organizations today. In the U.S., 52% of employees use their smartphones to check emails with file attachments. However, it is up to employers to mitigate the potential risks and benefits of a BYOD policy. Research by MarketsandMarkets predicts the global market for BYOD and enterprise mobility to quadruple in size over the next four years. ...
new event 08 Sep 2014
5 Must-Haves for an Enterprise Mobility Management Solution Presented by: Melanie Lopez, Global Product Marketing Manager Webcast Summary: Do you have everything your organization needs to manage mobility, without exposing gaps in both data protection and end-user privacy?  In this webinar, you will be able to find real answers to tough questions, such as: What do you need to deploy ...
new event 08 Jul 2014
Come join IT leaders from around New Orleans, along with the Intuitive team for a fishing tournament on July 25th! It will be a good time to get to know your Intuitive account manager as well as network with your peers from around town. Everyone should arrive at the marina at 6:30am, as the boats depart at 7:00am. Group transportation from downtown New Orleans is being offered. Boats return ...
new event 30 May 2014
Say Yes to Android in the Enterprise Presented by: Cheryl Tang, Sr. Principal Product Marketing Manager Sean Yarger, Sr. Manager Mobility and Identity Webcast Summary: Do concerns about Android's security and infrequent patch cycle make you nervous? —Symantec can show you how to protect business and personal data without compromising security or privacy. Join us on this exclusive Android in ...
new event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 25-27 in the Herndon, VA Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
updated event 05 Mar 2014
Symantec App Center Installation and Administration Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on March 11-13 in the Houston, TX Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com. ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming App Center course. The course will be held on Feb 4-6 in the Mountain View, Ca Office. Contact your local Symantec Education Services Rep to register by contacting Americas Education at 800 327-2232 (option 4) or by sending an email to americas_education@symantec.com.  . Course Description: This training course ...
new event 29 Jan 2014
Symantec Mobility Education Services is pleased to announce the upcoming AppCenter course. The course will be held on Mar 4-6 in the Waltham, MA Office. Course Description This training course covers how to configure and use Symantec App Center in both on-premise and cloud-based (SaaS) versions, to securely enroll and manage your mobile devices including how to import and securely distribute ...
new event 27 Jan 2014
The Case for Enterprise Mobile Application Management Speakers: Christian Kane, Forrester Analyst Swarna Podila, Senior Manager, Product Marketing, Symantec Webcast Summary: Enterprise IT is extending their mobility strategies beyond deploying and managing mobile devices primarily with corporate email access. Administrators are now figuring ways to deploy mobile apps that make a real ...
updated video 27 Mar 2015
This video provides an overview of mobile malware, mad ware and risky apps and how Symantec Mobility: Threat Protection, which is integrated with Norton Mobile Security, can protect agains mobile threats.
updated video 12 Mar 2015
Watch a demo of Symantec Mobility: Suite's Mobile Application Management (MAM), and learn how organizations can easily manage internally-developed, third party, and native apps or web apps across personally-owned and corporate managed devices. To safeguard apps and data, organizations can apply application policies related to user authentication, data loss prevention, and more.
updated video 03 Mar 2015
Symantec Mobility: Suite's mobile device management (MDM) features provide detailed information about devices enrolled with your Mobility Suite. MDM features allow you to secure, manage, locate, lock, reset password, revoke all apps, create device policies, and more. The Symantec Mobility Manager Dashboard page gives you a visual snapshot of the activity occurring with your organization.
updated video 25 Feb 2015
This interactive CBT provides an overview of what's new in Symantec Mobility: Suite version 5.2.
updated video 13 Feb 2015
Watch a demo of Symantec Mobility: Work Mail and learn how you can drive employee productivity with a secure email app that syncs and stores corporate email. Work Mail is an all-in-one app for email, calendar, contacts, notes, and tasks with rich Exchange ActiveSync (EAS) integration and over 80% of Outlook functionality. The user-friendly app allows you to easily manage your inbox on a ...
updated video 01 Dec 2014
Watch this video to see Symantec Secure Email's new look!
updated video 26 Nov 2014
Watch this video to learn more about the new features and enhancements in Symantec Mobility: Suite 5.1.
new video 26 Nov 2014
Watch this video to learn more about creating an app configuration for Symantec Secure Email.
updated video 26 Nov 2014
Watch this video to learn more about enhanced support for Windows Phone in version 5.1.
new idea 09 Feb 2015
I much rather prefer the old setup screens to the new method. So much easier at a glance to view your setup the old way. Don't break a good thing.
new idea 08 Jan 2015
It would be good to create a context-sensitive help for our solution, where each topic describe extensively one state, situation, or feature. By example, when creating a Device Policy, the Help will display only information about this topic. The only option that we have today for Help is the landing page available at http://www.symantec.com/business/support/index?page=productlanding&key=6....
updated idea 05 Dec 2014
I need to insert Welcome page as login page when user login to mobility console. When welcome page showed, user can click on mobility suite button if they need to login console. After clicking the mobility suite link, it will drive user to https://mdm.xxxxx.com.my/portal/login.   
new idea 21 Sep 2014
I’ve heard a lot about an App called EasilyDo and apparently it’s doing quite well in the US as well. I think it would be outright fantastic if some kind of interfacing/integration between it and the TouchDown App could be achieved. On the one hand a great Android App integrating with Outlook, another to supplement that with managing traveltime and itinerary details ++
new idea 31 Aug 2014
I purchased Touchdown for Android so I could sync my work and home Outlook/Exchange mail accounts. I have used Microsoft Outlook/Exchange for many years at work and at home. I use categories extensively with Outlook, i.e., Email, Tasks, Contacts, Calendar. Journal. Most users create folders to save their various emails to, e.g., customers, vendors, clients, sales, tech support, etc. I ...
Member Name
Reward Points
All Time
Member Name
Reward Points
Last 30 Days

A Message From Your Community Manager: ohzone - CherylPeterson

Welcome to the Managing Mobility Community on Symantec Connect.

The Managing Mobility Community covers many different mobility products from Symantec and provides valuable technical information for each.

Please feel free to contact me via private message with any questions you may have.

I look forward to hearing from you and answering any questions about the Community.

Login to contact the Community Manager.