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As many of you know, the Trusted Computing Group (TCG) was an initiative started by some well-known technology companies to help standardize and implement Trusted Computing.  One of the first “products” to come from this was the Trusted Platform Module ...
Blog Entry by Kelvin_Kwan | 19 Aug 2011 | 4 comments
One of the most unusual aspects of the Apple iOS devices is the aspect of how user demand is driving enterprise adoption. Even in corporations where the iPad or the iPhone are not a part of the enterprise standard, it’s not unusual to see employees ...
Blog Entry by Brian Tokuyoshi | 03 Aug 2011 | 1 comment
Now before I begin “The Chicken or the Egg” portion of the blog, I want to address an issue that many people are asking or wondering.  “Why must I first decrypt before upgrading to Lion?”  Well there are many reasons.  However, one of the biggest ...
Blog Entry by Kelvin_Kwan | 20 Jul 2011 | 14 comments
As you might have seen or heard, Symantec recently announced new features to our encryption products.   I’ll give you a quick run down of some of the highlights of this latest release. One of the most exciting features is the introduction of Symantec ...
Blog Entry by Kelvin_Kwan | 19 Jul 2011 | 2 comments
We are once again writing to follow-up on our early post related to a similar issue from January.  This time, it’s for Mac OS X upgrades to Apple’s just released 10.6.8 update and PGP Whole Disk Encryption for Macs.  Much like the previous post, ...
Blog Entry by Kelvin_Kwan | 11 Jul 2011 | 0 comments
As a PGP customer, you may have seen the changes that we’ve been making as we transition customer support from the PGP environment to Symantec. Here’s what you need to do to download the latest PGP software. For PGP software orders purchased prior ...
Blog Entry by Brian Tokuyoshi | 07 Mar 2011 | 7 comments
Most recently, we have had enterprise and individual customers complain to Symantec about BSODs  pertaining to PGP Whole Disk Encryption.  Initial signs were pointing to the pgpwded.sys driver as the culprit.  Symantec’s engineering team has analyzed ...
Blog Entry by Kelvin_Kwan | 02 Mar 2011 | 0 comments
In a recent press release , the British Information Commissioner’s Office commented about a recent data loss incident experienced by the Cambridgeshire County Council.  In a roundabout manner, it turns out that an encrypted memory stick triggered a ...
Blog Entry by Brian Tokuyoshi | 25 Feb 2011 | 1 comment
Blog Entry – Prioritizing Key Management When Considering the Cloud One of the trends that I’ve noted when talking with customers is the desire to get cryptographic keys under better central management in anticipation of the cloud. At face value, one ...
Blog Entry by Brian Tokuyoshi | 19 Jan 2011 | 0 comments
We're writing to follow up on our post on this issue last November.  Since then, Symantec has provided both a workaround and hotfix to address the client problem encountered with PGP Whole Disk Encryption when updating Mac OS X.  A maintenance ...
Blog Entry by Tim_Matthews | 17 Jan 2011 | 1 comment