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The integration of IT Analytics with the Altiris has improved significantly on the 7.5 platform, and I expect that moving to 7.6 will show more boons once I get the time to test it. One of the struggles we have had with IT Analytics integration ...
Blog Entry by ianatkin | 22 May 2015 | 0 comments
Today one of our software packagers had an issue. One of his packages was not having it's distribution point updated correctly. The error in the Altiris Logs was as follows, Unexpected exception occurred when running Manage Distribution Points ...
Blog Entry by ianatkin | 20 May 2015 | 4 comments
Code (Script) Component Sql Connection String Extractor Configure a Code (Script) Component as such: // Using namespace (one per ...
Blog Entry by bcason | 15 May 2015 | 0 comments
Hello all, Raynet will be releasing a new major version of its packaging tool, RayPack 2.0, this summer, and one of its features will be its own scripting engine, called RayScripting.  In order to make it easier for existing Wise Script ...
Blog Entry by SK | 15 May 2015 | 0 comments
Hello, There was a compatibility issue with Google Chrome browser to display Symantec Service Desk report version 7.1. The reports are not displayed completely because the option to expand when grouped is not possible. Problem display: ...
Blog Entry by André Florencio | 13 May 2015 | 0 comments
Our team came across a great blog on TechnologyMountain.com written by Benjamin Pierce about SQL Query Optimizer being disabled in 2008 sp1 and up. Once we turned this on our large query speeds have gone from 25 minutes to 21 seconds.Here is the article ...
Blog Entry by ag97690 | 13 May 2015 | 0 comments
After the upgrade from ServiceDesk 7.1 to new version ServiceDesk 7.5 some Workflows that were able to modify now are restricted any change in version ServiceDesk 7.5. Following is the list of Workflows that are available for editing: ...
Blog Entry by André Florencio | 06 May 2015 | 0 comments
Packages from Software Management Solution 7.x Sometimes user wants to change location of packages on "Package Server" machine and don't want to use a C:\ system drive for package location. By default "Package Server" ...
Blog Entry by Igor Perevozchikov | 04 May 2015 | 0 comments
Keep a bag of Carriage Returns handy The last couple of days saw me chasing my tail trying to find the cause of this peksy error in our SMP7.5 event logs, Failed to perform a ...
Blog Entry by ianatkin | 29 Apr 2015 | 0 comments
How to create your custom menu button with all required web parts in one place "How to create custom SMP Console menu where will be all required web parts in one place" ...
Blog Entry by Igor Perevozchikov | 27 Apr 2015 | 0 comments