Learn about each others’ existing environment and discuss topics relating to Implementation, Issues encountered (identification, resolution & work-arounds), Best practices etc.  Seek advice and discuss upcoming plans with respect to: Upgrade and Installation, Configuration, Deployment, Best practices, Planning and End user (adoption, acceptance, & training). Get involved in discussions that allow you to influence product direction by providing feedback and input to the product team via: Our discussions about our environment, use cases and the issues we are encountering and Involvement in discussions and user research during early stages of development for new features and product improvement efforts.