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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 982 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

Group Activity

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New discussion 27 May 2015
Hello all - I'm having some troubles figuring out the magic that makes the WAS connection successful when attempting to publish to a remote server. In the screenshot above, ATMA is the machine I'm publishing FROM, and WF76A is the machine I want to ...
New article 21 May 2015
The goal of this article. To give an overview on how reset Password project works, what are the prerequisites for it to work properly and what does the process look like from the user/technician/administrator side. The goal is not to give an ...
New article 21 May 2015
The goal of this article. To give an overview on how Request Access to Network Share project works, what are the prerequisites for it to work properly and what does the process look like from the user/technician/administrator side. The goal is not to ...
New article 21 May 2015
In this Article I will show you how to use a custom data type within the Script Component. So you've created a "User Defined Type" from the Authoring section in a  Workflow Integration ...
blog entry comment 18 May 2015