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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 877 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New article 16 Apr 2014
  Component definition This component allows you to sort a collection based on rules that you define. There are multiple sort levels that you can define, and at each level you can pick the rules that are used. Each rule level is actually a ...
New article 16 Apr 2014
Component definition This component allows you to add arbitrary, unformatted text to your process model. You can manually resize the component to fit the text you enter. Returns are respected so multi-line comments can be displayed. Component ...
New article 16 Apr 2014
  Component definition This component allows you to put a drop-down box on your page. Drop-down boxes allow users to select one item from a list of multiple options. Component icon Definition of component input value or values The input of this ...
New article 16 Apr 2014
  Component definition The DateTimePicker component allows a user to select both a date and a time for a form variable.  The date part of this component opens into a web calendar and alternately allows text input, and the time selection part ...
New article 16 Apr 2014
DatePicker Component definition This component lets users select a date from a pop-up calendar. The date is then stored in the text box, ready for submission through the Web form. When you place this component on the form, a dialog box opens which ...
New article 16 Apr 2014
Component definition This component displays a vertical swimlane on your process model. This is primarily used to group together components that represent actions that are all performed by the same actor (a user or external system). Component ...
New article 16 Apr 2014
Component definition This component allows you to add arbitrary formatted text to your process model. This can be used to provide headers/labels for groups of components. It could also be used to provide pseudo-code describing the logic of a flow. It ...
New article 16 Apr 2014
Component definition This component allows you to draw a bounding rectangle (or rounded rectangle) on your process model. It is primarily used to group a related collection of components together. You can control the color and width of the ...
New article 16 Apr 2014
Component definition This component displays an image on your process model. Optionally with a border around it. Component icon Definition of component input value or values Appearance Input Value Name Input Value Data Type Req'd Example ...
New article 16 Apr 2014
Component definition This component allows you to add arbitrary, unformatted text to your process model. It will automatically resize to fit the text you enter. Returns are respected so multi-line comments can be displayed. Component icon Definition ...