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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 964 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


Group Activity

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New article 15 Jan 2015
  Component definition This component helps to group components together on a form, whether for cosmetic purposes, or for visibility control, among others.  The Panel is simply an HTML "div" container on the rendered form. Component ...
New article 15 Jan 2015
  Component definition This component will trim any blank space on either side of the string input and output the trimmed value. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 15 Jan 2015
  Component definition This component uses an odds percentage input to determine the output path True or False.   Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 15 Jan 2015
  Component definition This component evaluates whether a specified file exists at a location, resulting in either a True or False output path. Component icon Definition of component input value or values Input values Input value name Input ...
New article 15 Jan 2015
  Component definition This component evaluates a string input and determines its length.  That length may then be evaluated and handled based on configurable pathing rules. Component icon Definition of component input value or values Input ...
New article 15 Jan 2015
  Component definition This component evaluates a string input and determines whether it ends with a second string input. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 15 Jan 2015
  Component definition This component evaluates a string input and determines whether it starts with a second string input. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 15 Jan 2015
  Component definition This component allows you to merge application variables and text together freely to create text. It also lets you apply 'formatters' to variables which can do things like format a date. Component icon Definition of ...
New article 15 Jan 2015
  Component definition This component allows a process to run an embedded workflow model on a form.  The element can visually be an image, a button, or a link.  Much like the Subdialog form component (except without the option ...
New article 15 Jan 2015
  Component definition This component can be used to update data without the need for a parent page refresh.  Elements placed inside this component can be affected by the panel's partial-page updates.  Elements placed outside this panel ...