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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 939 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Computer(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Departments. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to associate/assign a department with a user in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated inclusions of a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Get Inclusions Component" component is the ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated inclusions of a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated exclusions of a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Get Exclusions Component" component is the ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated exclusions of a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 10 Sep 2014
  Component definition This component may be used to remove an exclusion from a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve any associated assets for an SMP User.  Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve any associated assets for an SMP User.  This component uses the user's GUID as the input value. Component icon Definition of component input value or values Input values Input ...