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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 970 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates

ServiceDesk How To Videos

ServiceDesk Documentation

Contributing to Workflow's Collaborative Component Pages

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Group Activity

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New article 16 Apr 2014
Label Component definition This component lets you place text anywhere on your Web form. The text on your form is the backbone of the form operations. It lets you convey to the user precisely how to fill out the form and why the form needs to be ...
New article 16 Apr 2014
  Component definition This component is a grouping of checkboxes, which can be used for mass answering of yes/no questions. For example, this component could easily be used to respond to a "check all that apply" question. This component simply ...
New article 16 Apr 2014
  Component definition This component allows you to place a checkbox on your webpage. Checkboxes are often used to allow users an easy way to answer yes/no questions. Component icon Definition of component input value or values This component ...
New article 16 Apr 2014
  Component definition The calendar component allows users to select a date in order to submit it through a webform. Component icon Definition of component input value or values This component has no directly configurable inputs; however, if a ...
New article 04 Apr 2014
Component definition This component first checks to see if a string contains a certain piece of text. If the string does contain the specified text, this component will return where in your string the text appears. Component icon Definition of ...
New article 04 Apr 2014
  Component definition The Line component is simply a horizontal or vertical rule that can be placed on a form.  This component is typically used to separate sections of a page. Component icon Component ...
New article 04 Apr 2014
  Component definition The decision tree component allows you to create a tree of rules, using the same rules that you use in your applications normally. These rules are put together to form a tree, and at the end of each branch you can set a path ...
New article 02 Apr 2014
  Component definition The button component allows you to specify a button which performs some action when clicked.   To setup this component, first specify the path you want the project to follow when the user clicks the button. Then, ...
New article 02 Apr 2014
  Component definition The Print Button component is a form component used to present data in a printable format.  Component icon Definition of component input value or values [Insert a table that lists the name and description of input ...