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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 930 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

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ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New discussion 26 Aug 2013
Hi I seen one Custom data video of Servicedesk 7.5 Integration with CCS, DLP, SSIM etc product Can any one having detail on the same or having any document of HOWTO
discussion comment 13 Jun 2013
New discussion 26 Aug 2013
ServiceDesk 7.5 MP1 documentation Document Location Symantec™ ServiceDesk 7.5 MP1 Release Notes http://www.symantec.com/docs/DOC6515 Symantec™ ServiceDesk 7.5 MP1 Implementation ...
New discussion 26 Aug 2013
ServiceDesk 7.5 MP1 documentation Document Location Symantec™ ServiceDesk 7.5 MP1 Release Notes http://www.symantec.com/docs/DOC6515 Symantec™ ServiceDesk 7.5 MP1 Implementation ...
New idea 26 Aug 2013
The default behavior for the Email Inbound Management workflow when selecting either "create incident quickly" or "Create Incident by setting priority" will default the assignment to whatever the default queue is, which in my case ...
New blog entry 26 Aug 2013
Support for Internet Explorer 10.   Some of you may be encountering IE 10 now.  Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers.  If you are currently ...