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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 913 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:


Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

Show:
New discussion 26 Aug 2013
This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 release. Topics / Agenda: Incident Classification Service Queues and Routing Rules SLA Management Automated ...