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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 943 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:

Workflow How To Videos

Workflow Documentation

Example Workflow Templates

ServiceDesk How To Videos

ServiceDesk Documentation

Contributing to Workflow's Collaborative Component Pages


Group Activity

New idea 26 Aug 2013
When an user submit a new article via KB Fedder is not allowed add images. Just is possible add images in Process Manager, after request was approved. I've an customer that needs add images via KB Feeder.
New discussion 26 Aug 2013
Hi I seen one Custom data video of Servicedesk 7.5 Integration with CCS, DLP, SSIM etc product Can any one having detail on the same or having any document of HOWTO