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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 937 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

Group Activity

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New article 08 Sep 2014
  Component definition This component may be used to retrieve an assigned manager for an SMP Department. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to assign a Manager to a Department in the SMP platform. Component icon Definition of component input value or values [Insert a table that lists the name and description of input values, including ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Cost Centers by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve all SMP Cost Centers. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve an assigned manager for an SMP Cost Center. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
Component definition This component may be used to assign a Manager to a Cost Center in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to associate/assign a location with a cost center in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve owner information for a given SMP asset. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve associated assets for a given SMP asset. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 08 Sep 2014
  Component definition This component may be used to retrieve an associated location for an SMP asset. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...