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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 1043 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos
Workflow Documentation
Example Workflow Templates
ServiceDesk How To Videos
ServiceDesk Documentation
Contributing to Workflow's Collaborative Component Pages

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New article 14 Dec 2015
In this Article I'm going to show you how to use the Repository in Workflow. The Repository is a great place to store your workflows, keep a backup and see the changes throughout the process. When you install Workflow you have an option to configure ...
New article 02 Dec 2015
In this Article I'm going to show you how to use HEADERS in the REST Component. This builds upon a past article but shows using Parameters in Headers. Original Article: Using the REST Generator in Workflow 7.6 Follow up articles Using the REST ...
New article 30 Nov 2015
In this Article I will explain how to use the 'SendCompleteWorkflowMessage' to hook into a Dialog Workflow via the Event Listeners. I'm assuming that you already have a Workflow written that is creating Tasks via the 'Dialog Workflow' ...
New article 25 Nov 2015
Here I will not go into details of creating Automation Library along with process data type. This is described in Workflow 7.6 User Guide in section ‘Creating Automation Library’ on pages ...