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Workflow and ServiceDesk

Public Group | Founded: 12 Jan 2010 | Serving 955 members

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow and ServiceDesk team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Workflow How To Videos

Workflow Documentation

Example Workflow Templates


ServiceDesk How To Videos

ServiceDesk Documentation


Contributing to Workflow's Collaborative Component Pages


 

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New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Fixed Asset Catalog Item(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Department by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Locations. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve one or more SMP Computer(s) by id(s). Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve all SMP Departments. Component icon Definition of component input value or values Input values Input value name Input value data type Example format Notification Server ...
New article 10 Sep 2014
  Component definition This component may be used to associate/assign a department with a user in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data type Example ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated inclusions of a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Get Inclusions Component" component is the ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated inclusions of a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated exclusions of a filter/collection in the SMP platform. Note - the only apparent difference between this component and the "Get Exclusions Component" component is the ...
New article 10 Sep 2014
  Component definition This component may be used to retrieve the associated exclusions of a filter/collection in the SMP platform. Component icon Definition of component input value or values Input values Input value name Input value data ...