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Houston Endpoint Management User Group

Public Group | Founded: 24 Aug 2006 | Serving 200 members
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Welcome to the Houston Endpoint Management User Group website!

If you live in the Houston area and use any Altiris products, we invite you to join our User Group!  To become an official member, click the "Request Membership" button (you must log into Connect first).

Why join our User Group and attend our meetings?

  • Learn and share best practices
  • Network with your peers
  • Find answers to challenges
  • Receive latest information on Symantec products
  • Earn Connect Points and redeem for prizes!
  • Enjoy free food!
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Group Activity

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discussion comment 13 hours 30 min ago
WK01 commented on: Printing Tickets in ServiceDesk
Thanks for the work around!!!
New discussion 25 May 2012
WK01 posted: Who is changing data in Asset Management?
When adding or modifying data in the Configuration Item data entry pages for computers, leases, or any asset, does the system log who makes the last change?  If so, how can this information be retrieved? Thanks for any help! (Endpoint Management, Altiris IT Asset Management, Tip/How to)
discussion comment 24 May 2012
WK01 commented on: Database Schema for ServiceDesk
Told me what I needed to know.  Thank you.
discussion comment 22 May 2012
Brian W. commented on: Inadequate Search Functionality in SD 7.1 SP2
Thanks for the info Josh.
discussion comment 22 May 2012
Dustin Perkins commented on: MS12-034 Seems Incomplete
Good deal.. Thanks
discussion comment 21 May 2012
WK01 commented on: Simple Question - Customer Survey Workflow
That gave me exactly what I needed.  Thank you!
discussion comment 18 May 2012
WK01 commented on: Viewing ServiceDesk Ticket Comments Even If Not Part of Assignment
This was very helpful.  Thank you. It did a little more than I expected.  By that I mean, the TICKETS tab, My Open Tickets list now displays all tickets instead of just the tickets for the group/individual. However, when opening a ...
discussion comment 16 May 2012
WK01 commented on: Some Incident Tasks Orphan for No Known Reason
Thanks for the input.  We are going to try the things you mentioned.  Our environment is very small.  We only have 3 full time people putting new tickets into the system at any given time.  We only have 6 other people working ...
discussion comment 23 Apr 2012
WK01 commented on: Searching in ServiceDesk w/out Knowing Incident Number
Will this report present a problem as the number of incidents increase over months/years? Right now the report opens all 200 tickets we have, but the number of incidents we create is exprected to grow very quickly and I am concerned that ...
discussion comment 23 Apr 2012
WK01 commented on: Uninstalling/Reinstalling Agents on Machines
Thanks for answering this question.  I am assuming this will only work if the computer is given the exact same name.  Is this correct?

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