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7.1

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This is a video overview of IT Analytics (in German.) Cube Reporting Dashboards Reports Key Performance Indicators Check out our YouTube Channel: ...
Video by fabian.szalatnay | 01 Apr 2013 | 1 comment
Create somewhere to subscribe to a known issues notification where you will be notified with known issues if it is a product you have or want to be notified about.  Right now, it takes so much time to search for the issue, call into support, hope they ...
Idea by jobby | 28 Mar 2013 | 2 comments
I need a solution Hello, I am curious if anyone has tried or succeded in adding the "Specify Time Worked" box to the Resolve screen that resolves the ticket straight from the ...
Forum Discussion by jasonhopp | 26 Mar 2013 | 2 comments
Arizona Supreme Court - 1501 W Washington St #230 Fri, 10 May, 2013 - 10:00 - 13:00 MST Date: ...
Event by nnewcomer | 25 Mar 2013 | 1 comment
Voici une séquence de screenshots pour donner une petite idée du fonctionnement et de l'utilisation d'un module "Self-service" du catalogue de services Biomni, ...
Video by Pascal KOTTE | 15 Mar 2013 | 0 comments
  This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.1.  It doesn't not delete any entries from your database. This process will simply complete any active tasks and close the associated process. ...
Download by TGiles | 14 Mar 2013 | 10 comments
I need a solution Hi there, I have notifications set to email different management levels based on how long a ticket has been open.  However, if that ticket is reassigned to another ...
Forum Discussion by GrahamSD | 14 Mar 2013 | 0 comments
I need a solution I'm trying to find out what variables would allow me to display the person who is actually reassigning the ticket, not just the name of the person/group who it ...
Forum Discussion by Greg2105 | 11 Mar 2013 | 1 comment
I need a solution Can someone give me the sql commands to reassign tickets manually?  Servicedesk 7.1 SP1 1 ...
This issue has been solved
Forum Discussion by Brian W. | 08 Mar 2013 | 2 comments
I need a solution Hello! We need to update our Notification server and this action manadatory updates Servicedesk solution to 7.5 version. Will our Servicedesk 7.1 server continue ...
This issue has been solved
Forum Discussion by bold | 26 Feb 2013 | 3 comments