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7.5

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On Submit Incident Advanced form you can automatically select Primary Contacts location and department.  This apply only when primary contact is added via search on form. If you need same functionality when clicking on "Check if user exist" ...
Article by OttR | 07 Jul 2014 | 0 comments
In current release Incident management tasks are only in languages which are supported by Symantec, but as we are trying to use the product in non supported language it is causing issues with those predefined actions and processes where we cannot change ...
Idea by Archie100 | 03 Jul 2014 | 0 comments
I need a solution Hi all, The user is authenticated in Process Manager. When user clicks a link to the create a ticket another authorization request opens. How this second ...
Forum Discussion by Olga Kachalova | 03 Jul 2014 | 1 comment
I need a solution Hello,   i have build a customized ProcessViewPage. On my Workflow i have set this Page at the SetupProcess Component. All works fine. But now the customer ...
Forum Discussion by breitenborns | 01 Jul 2014 | 1 comment
I need a solution Change custom data in Edit incident form.   I have added custom data following this article: https://www-secure.symantec.com/connect/articles/h... ...
This issue has been solved
Forum Discussion by Callander | 29 Jun 2014 | 5 comments
I need a solution I know that we did this in 7.1 and that there's a great document on what to change/add in the EmailMonitor workflow to make this happen. What we'd like is ...
Forum Discussion by jpellet2 | 27 Jun 2014 | 3 comments
Novacoast hosting Altiris 7.5 webinar Join Novacoast on June 24th, at 11am EST for an Altiris 7.5 webinar - Follow the link below to register           ...
Blog Entry by ryanschoenherr | 18 Jun 2014 | 0 comments
Novacoast Webinar; June 24th @ 11 AM EST Tue, 24 June, 2014 - 11:00 - 12:00 EDT Get current with ...
Event by ryanschoenherr | 17 Jun 2014 | 0 comments
I need a solution Hi All, I have to add Header and Footer in all emails from Servicedesk, can any one let men know how to configure header and footer for all outgoing email in ...
This issue has been solved
Forum Discussion by vicky72 | 10 Jun 2014 | 2 comments
By default, the Select User field (or more precisely, Check if User Exists Using Email Address button next to it) on Submit Incident (Advanced) form only accepts user's primary e-mail, not user's name. There have been questions about why it ...
Article by toomas | 05 Jun 2014 | 1 comment