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7.5

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I need a solution Using the migration wizard, can closed tickets in Helpdesk be brought into ServiceDesk?  We would like to have the old tickets for historical reporting purposes.  Not ...
Forum Discussion by resendesw | 19 Nov 2013 | 3 comments
ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide is available here: ServiceDesk Pack for Altiris™ IT Analytics 7.5 from Symantec™ User Guide Best regards Elena (Endpoint Management, Endpoint Management ...
Blog Entry by elena_schmidt | 18 Nov 2013 | 0 comments
I need a solution Good morning everyone.  I have a workflow im working on that has several Fulfilment Tasks that can be used depending on a True False Rule before it.  For example if ...
Forum Discussion by resendesw | 14 Nov 2013 | 1 comment
I need a solution I found a article about using workflow to open all pages and then close them every 5 minutes to speed up pages. i made a vb script that does the same thing and put ...
Forum Discussion by Kevin Shilling | 14 Nov 2013 | 0 comments
I need a solution I have two completely separate environments upgraded to ServiceDesk 7.5 SP1 and I've been noticing a couple of user experience things for user accounts synced ...
Forum Discussion by Lark | 12 Nov 2013 | 42 comments
Continuing our commitment and effort to provide easy accessibility and up to date documentation, we are introducing the ITMS 7.5 documentation through Symantec Help Center on cloud . All available ITMS 7.5 and solution guides are accessible from ...
Article by Sayee Jadhav | 11 Nov 2013 | 1 comment
Hey KCUG - Don, Amy, Matt (all from Gentiva) and myself (from Cerner) were able to attend the Altiris 7.5 summit in Salt Lake last week. They have published the sessions and the slides are available for download - ...
Blog Entry by nickthenerd | 11 Nov 2013 | 0 comments
We just held our first User Group Summit with 75 customers representing 28 different User Groups. We also had 30 Symantec employees and partners in attendance from Education, Engineering, Marketing, Product Management, Sales, and Support. It was so great ...
Blog Entry by AndyN | 08 Nov 2013 | 30 comments
Symantec Endpoint Management 7.5 Summit held November 5-7, 2013 Session: ServiceDesk 7.5 (Presentation) Presenter: Jason Short, Sr. Product Manager Video from this session will be posted soon. 7.5 Summit - ...
Article by AndyN | 08 Nov 2013 | 0 comments
I need a solution Hi, We are in the process of installing Altiris Servide Desk 7.5 MP1 in our environemnt. I noticed that you can add TAGS to article and documentation within ...
Forum Discussion by FouadAta | 07 Nov 2013 | 3 comments