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7.5

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I need a solution When we copy and paste an email into the desription or comments of an incident we get the following error. "A potentially dangerous Request.Form value was ...
This issue has been solved
Forum Discussion by jheft | 12 Mar 2014 | 4 comments
I need a solution Am wondering how one can call servicedesk reports for use in an intranet web site? I have tried a number of methods but can't get just the repoort on its own.  ...
Forum Discussion by hmassie | 12 Mar 2014 | 2 comments
I need a solution Hi, I am facing issues in receiving the email notification once the incident has been created or problem has been generated,etc. I have created email templates ...
Forum Discussion by ronak8590 | 12 Mar 2014 | 2 comments
I need a solution Hi, How do always select "Remove existing assignments" in the form "Set Ownership"? 1 ...
This issue has been solved
Forum Discussion by Olga Kachalova | 12 Mar 2014 | 2 comments
Intro In response to folks requesting it, this is my solution for getting around the use of the grid component in forms. Since IE 11 and the grid component don't get along well and some workstations may only have IE 11, or have it set as the ...
Article by michael.george | 11 Mar 2014 | 4 comments
I need a solution Hello, I need a help, my version is servicedesk 7.5.  I'm trying to start a workflow when a change is received,  but dont appear the option "send ...
This issue has been solved
Forum Discussion by eladio | 10 Mar 2014 | 2 comments
I need a solution Hi I have implemented the changes in the article  https://www-secure.symantec.com/connect/articles/e... - both parts. I have following the instructions and ...
Forum Discussion by Heman | 10 Mar 2014 | 14 comments
I need a solution Hello, Hopefully this is a simple question. What size should the custom logo be(pixels)? Cheers Cameron Not sure off the top of my Not sure off ...
Forum Discussion by InsentraCameronM | 06 Mar 2014 | 3 comments
Workflow (including ServiceDesk) collaboration and learning effort. Edit: I've moved this to a google group so it's less intrusive.  The link has been added below. Hello ...
Blog Entry by africo | 06 Mar 2014 | 3 comments
I need a solution This topic has been circling for a while but I'd like some to talk a little more about it. What we'd like to do is assign an incident to a specific queue and ...
Forum Discussion by jpellet2 | 05 Mar 2014 | 2 comments