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7.5

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I need a solution Hello, Is there a way to pull out a report (Report builder / SQL) that would give me the list of tickets along with their assignment and update history i.e. When ...
This issue has been solved
Forum Discussion by snm1502 | 04 Mar 2014 | 4 comments
I need a solution I am setting up ServiceDesk 7.5 and trying to run the first sync and I've run into an issue.  Process Manager is only syncing one User out of the OU that I am ...
Forum Discussion by phoward74 | 03 Mar 2014 | 2 comments
I need a solution Hello, We have identified that our EM process is failing since morning and have got below error in the log viewer. Application Name : SD.Email.Monitor ...
Forum Discussion by snm1502 | 03 Mar 2014 | 2 comments
I need a solution I am trying to setup the Workflow server for ServiceDesk. After the installation of the work flow server and run the System Diagnostics check (before installing ...
Forum Discussion by Brian Dillehay | 26 Feb 2014 | 3 comments
I need a solution Hi, Error when I opening the project SD.Email.InboundManagement. 1 ...
This issue has been solved
Forum Discussion by Olga Kachalova | 26 Feb 2014 | 4 comments
I need a solution Hi, all In the current version do not save permissions in groups. After saving permissions changes nothing. I use IE ver.11. ...
This issue has been solved
Forum Discussion by Olga Kachalova | 25 Feb 2014 | 2 comments
I need a solution Hi, all I use Service Desk 7.5 MP1. When I try to  publish the project  it throws this error (error & log in attach). "hexadecimal value 0x1E, ...
Forum Discussion by Olga Kachalova | 24 Feb 2014 | 3 comments
I need a solution I'm trying to figure where the global ReportProcessID value (not variable) originates, in an attempt to understand how the values from the "Reporting" ...
This issue has been solved
Forum Discussion by africo | 23 Feb 2014 | 2 comments
I need a solution I am trying to create a report in ServiceDesk 7.5 that displays all of the incidents we have on Hold and displays the date that they will be coming off hold. I cannot ...
This issue has been solved
Forum Discussion by jheft | 19 Feb 2014 | 2 comments
I need a solution Hello, I require some assistance logging into the ServiceDesk Process Manager web page. When I try logging in I get the following message, "Invalid ...
This issue has been solved
Forum Discussion by InsentraCameronM | 18 Feb 2014 | 3 comments