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7.5

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This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.5.  It does not delete any entries from your database. This process will simply complete any active tasks and close the associated process. It properly ...
Download by TGiles | 07 Mar 2013 | 22 comments
I need a solution Is there a way in ServiceDesk 7.5 to change the CMDB lookup from being the e-mail address to username?  Being a manufacturing company, not every person has an e-mail ...
Forum Discussion by jobby | 06 Mar 2013 | 3 comments
I need a solution Dear All, I have been delving into the components that make up the new Service Desk. The regular component libraries do a lot of the work, but there are lots more ...
This issue has been solved
Forum Discussion by QuietLeni | 06 Mar 2013 | 2 comments
The time really has come to provide documentation, best practices and official support for installing any or all of the Altiris/Symantec Endpoint Products on virtual machines. All of the documentation goes into detail on what types of hardware would be ...
Idea by jpellet2 | 05 Mar 2013 | 3 comments
WebEx Wed, 03 April, 2013 - 13:00 - 14:15 EDT A recording of this event is available here: ...
Event by mgreer | 04 Mar 2013 | 8 comments
I need a solution How do you move an Organization Created by Ad Sync to be a sub Organization? Kevin, It should be possible Kevin, It should be possible to do this with ...
Forum Discussion by Kevin Shilling | 28 Feb 2013 | 2 comments
I need a solution HI,   I am trying to create a report using sql query to get the voting details for each change ticket. basically we want to track the voting of the CAB ...
Forum Discussion by kareddy | 28 Feb 2013 | 4 comments
I need a solution Hello I am gettting very important videos regarding creating service request template in workflow But how to publish this workflow template in service desk 7.5 ...
Forum Discussion by CBZ9104 | 27 Feb 2013 | 2 comments
I need a solution So I have this issue in ServiceDesk where we have lots of departments (900+).  In 7.1 you can follow instructions ( ...
This issue has been solved
Forum Discussion by etk1131 | 26 Feb 2013 | 5 comments
I need a solution   Hello!   Is it possible to add multiple users simultaniously to one group in process manager or may be using some sql query?   ...
This issue has been solved
Forum Discussion by bold | 26 Feb 2013 | 3 comments