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7.5

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I need a solution hi every one, We are trying to automate CAB initiate votting for the change tickets. does any body have an idea how to do that. I know that i can pass the ticket ...
This issue has been solved
Forum Discussion by kareddy | 14 Mar 2013 | 2 comments
I need a solution In short, we are not allowing end users to access the servicedesk portal. Upon incident resolution, it creates a task for the affected user to verify the resolution. ...
Forum Discussion by mih182 | 13 Mar 2013 | 1 comment
I need a solution Hi everyone, I am trying to see the comment which is added by the user while completing the implementation of change. as of the workflow it is adding as comment ...
This issue has been solved
Forum Discussion by kareddy | 13 Mar 2013 | 7 comments
I need a solution I'm wanting to add the Implementer to the report "Changes Scheduled This Month"  using the report builder but I can't seem to find it in the list ...
This issue has been solved
Forum Discussion by Lark | 12 Mar 2013 | 3 comments
This is a tool to assist you in closing orphaned tasks and processes in ServiceDesk & Workflow 7.5.  It does not delete any entries from your database. This process will simply complete any active tasks and close the associated process. It properly ...
Download by TGiles | 07 Mar 2013 | 22 comments
I need a solution Is there a way in ServiceDesk 7.5 to change the CMDB lookup from being the e-mail address to username?  Being a manufacturing company, not every person has an e-mail ...
Forum Discussion by jobby | 06 Mar 2013 | 3 comments
I need a solution Dear All, I have been delving into the components that make up the new Service Desk. The regular component libraries do a lot of the work, but there are lots more ...
This issue has been solved
Forum Discussion by QuietLeni | 06 Mar 2013 | 2 comments
The time really has come to provide documentation, best practices and official support for installing any or all of the Altiris/Symantec Endpoint Products on virtual machines. All of the documentation goes into detail on what types of hardware would be ...
Idea by jpellet2 | 05 Mar 2013 | 3 comments
WebEx Wed, 03 April, 2013 - 13:00 - 14:15 EDT A recording of this event is available here: ...
Event by mgreer | 04 Mar 2013 | 8 comments
I need a solution How do you move an Organization Created by Ad Sync to be a sub Organization? Kevin, It should be possible Kevin, It should be possible to do this with ...
Forum Discussion by Kevin Shilling | 28 Feb 2013 | 2 comments