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7.5

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I need a solution Hello, We have a custom workflow failing intermittently with below error logs. This has started after we upgraded our Altiris environment to 7.5. Our SD ...
This issue has been solved
Forum Discussion by snm1502 | 19 Mar 2014 | 5 comments
I need a solution If two users were to use the Edit Incident form (a process type action for incident management) at the same time it seems that the second person to click the Save ...
This issue has been solved
Forum Discussion by Lark | 19 Mar 2014 | 7 comments
I need a solution Hello, We have upgraded our Altiris environment to 7.5 last weekend and SD was already on 7.5. I am unsure if the issue is because of that, however, we are unable ...
This issue has been solved
Forum Discussion by snm1502 | 17 Mar 2014 | 3 comments
I need a solution Hi, Is there a document that illustrates the process of adding a new CAB Group in SD 7.5. I added a new group and members to it however, it has not come up in the ...
This issue has been solved
Forum Discussion by snm1502 | 16 Mar 2014 | 3 comments
I need a solution When sending notifications to End users and Support staff ServiceDesk inserts the users e-mail addres rather than First Name + Surname of Display Name. For example ...
Forum Discussion by Dan B | 16 Mar 2014 | 1 comment
I need a solution Hello All, Not sure if this a possibility, however, I have been asked to provide access (read only) to the APIs and its documentation of ServiceDesk 7.5 which our ...
This issue has been solved
Forum Discussion by snm1502 | 15 Mar 2014 | 4 comments
I need a solution Hello all, Is there a document that lists the api's and web services related to service desk? 1 ...
This issue has been solved
Forum Discussion by SK | 14 Mar 2014 | 7 comments
I need a solution Hello, In our environment, users clear 2 step authentication when they attempt access to ServiceDesk Console using servicedesk.xxxxx.com is visited.: Step 1: ...
This issue has been solved
Forum Discussion by snm1502 | 14 Mar 2014 | 9 comments
Summary This project is intended to be used as a Process Action from within a Service Desk Process View. The core functionality is provided by the 'Track All Assignments' SQL Integration component. The SQL Query is a collection of ...
Article by bcason | 13 Mar 2014 | 0 comments
The intent of this project is to Search, Select and Purge Report Processes along with their associated references.   The Project is built on ServiceDesk 7.5 SP1 and is dependent on the associated Database Schema. The Project includes a ...
Article by bcason | 13 Mar 2014 | 1 comment