Altiris Recovery Solution
Charles-Henri
|
November 19th, 2009
Hi,
I install a recovery solution 7 and I want change the "Default Recovery User" on cluster settings (User tab)
I see details on Recovery User Guide page 36
When I change this settings, the command line for recovery agent install change, the hash information after /DefautIdentity change.
If I use the same default recovery agent, the hash change.
If I change this settings, I need to reinsall all recovery agent on client computers ?
Thanks for your help,
Best regards,
1 comments
KSchroeder
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November 18th, 2009
One trick I use to speed up my daily administration involves using some IE search prefixes. Basically these allow you to type a short keyword followed by your search term and hit enter to go to a site. You can set these using TweakUI in the Internet Explorer > Search section, or manually create them in the registry. A few I use on a daily basis are "akb #####" to go to Altiris KB articles, "mskb ######" to go to MS KB articles, and "bulletin 09-062" to go to a particular security bulletin. You can save each "Code" section below as a .reg file and merge it into your own registry to set these up. So then you can type "akb 50212" into your Address bar and go directly to Altiris KB article 50212. Hopefully someone else finds these as convenient as I do.
Altiris KB: akb ##### https://kb.altiris.com/article.asp?article=%s...
Altiris Client Management Suite, Altiris Notification Server, Altiris Recovery Solution, Endpoint Management and Virtualization, Windows, Tip/How to
2 comments
Haraldino
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November 18th, 2009
After enlarging my system partition c: Altiris Recovery cannot find its own partition anymore. I can't find any hint in the manual what I can do in this case. Of course I should had to think it over before altering any partition but there are no comments what I had to do first before changing volume sizes. Now I even cannot use the panel because Altiris always wants to restart the computer. But even restarts do not make any result: at the first restart there is "panic error" and I have to turn off the computer manually, after the second start everything is as before. Is there a way to reinitiate the recovery partition?
Best regards
Harald
0 comments
ohzone
|
November 12th, 2009
Listed below are the top 25 most visted Download pages (thru 11.11.09). Downloads are a bit more difficult to calculate because some articles have scripts attached to them as well. You may find something you've been looking for in this list. Happy browsing!
SATA ICH9 Drivers: Windows XP Driver Injection Script
Exe-To-Msi
MSI "Run as administrator" Context Menu for Vista
SATA Drivers for Intel ICH9 and ICH10
Remote Altiris Agent Diagnostics
Uninstall MSI with VBScript
Linux AHCI Driver for Dell Optiplex 760 and HP dc7900
Format Factor Multifunctional Media Converter
VBScript to Delete Old Files
Universal Silent Switch Finder
Automating Wireless Profile Config Settings for Intel PROSet/Wireless Software 11.1.1.3 for SWD/DS
Script to Copy Files/Folders to All the User Profiles on the Machine
Uninstall Windows Installer Applications Using VBScript
Backing Up User Profiles Using a VBScript
Mozilla Firefox 3.x Virtual Software Packages (US, NL, DE) (updated)
HII Tools 3.2.1 for...
Altiris Client Management Suite, Altiris Deployment Solution, Altiris IT Asset Management, Altiris Notification Server, Altiris Recovery Solution, Altiris Server Management Suite, Endpoint Management and Virtualization, Ghost Solution Suite, Helpdesk Solution, HP Management Products, pcAnywhere, ServiceDesk, Wise Application Packaging, Wise Installation Development, Workflow Solution, Workspace Corporate, Workspace Profiles, Workspace Remote, Workspace Streaming, Workspace Virtualization
3 comments
KSchroeder
|
November 2nd, 2009
One of the challenges that you may face as you scale up your Recovery Solution environment is keeping track of how much free space is left on your Recovery clusters. It was easy enough to generate a simple report to sum up all the SpaceUsed, SpaceFree, and MaxSize columns in the RawVolume table (which tracks the storage space for each storage location you define in your RS Cluster configuration). I converted that simple report into a iterative query using a cursor that checks free space for each RS cluster, adds that to a temp table, then exports all the results and emails them to a defined list of users via email. Quite a time-saver when you have ~16 Recovery Clusters to keep an eye on!
To use it, just import it into your NS console with Recovery Solution installed, edit the Email Automated Actions, enable the Policy, then click "Test Notification Policy". Just like that, you'll get a daily snapshot of Recovery space utilization...
Altiris Notification Server, Altiris Recovery Solution, Best Practice, Endpoint Management and Virtualization, Performance, Reporting
0 comments
Qwerty
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October 30th, 2009
I've installed Recovery Solutions 7.0 and pushed out clients successfully but the clients can't connect to the server. The ports are opened, the cluster and server seems to be working just fine. I can't figure it out.
0 comments
BDavis
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October 30th, 2009
Does anyone know if it is possible to recover files from the image Altiris creates on a hard drive backup as opposed to restoring the entire image. My laptop was always backed up by Altiris, then on a business trip it was stolen. My new laptop is several years newer so I really on need some specific files. Is this possible in any way? Am I asking the question the wrong place?
Any help would be greatly appreciated.
Thanks,
Bob Davis
5 comments
mmurph
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October 20th, 2009
I am evaluating Altiris recovery solution and have run into an issue. I am unable to successfully recover a workstation that is using safeboot disk encryption. I have found articles stating the safeboot and local recovery agent do not work, is it the same for safeboot and Server-only RS agent?
3 comments
ronoprpa
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October 16th, 2009
We are running Altiris Revocery Agent 6.2 sith SP2. In looking at the Knowledge Base, Sata drives are not supported nor are they supported in SP3. Is there a hotfix that I am missing? Thanks.
2 comments
Charles-Henri
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October 16th, 2009
Hello,
NS are supported on VMWare host server, I can install RS solution on virtual server.
I don't find this information for recovery server on implementation guide.
Do you know the official support on virtual server host for Recovey Server Component ?
Thanks for your help,
Best Regards,
Charles-Henri
3 comments
BDavis
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October 15th, 2009
I have used Altiris Recovery Agent to backup my laptop to an external hard drive. Recently my laptop was stolen. I have a replacement laptop and have reinstalled the Altiris Recovery Agent software (6.2). How can I view the image on the hard drive and recover some files? I am not interested in rolling back the entire image just retrieving some specific files. I have connected the harddrive to other PCs and it will not recognize my old partition. Starting up the software wants to create a new partition.
Thanks for any help. - Bob
0 comments
Dimi
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October 11th, 2009
I just installed Symantec Installation Manager and from that I installed Altiris Recovery Solution. During the installaton a 30days trial license was installed (since I got Internet connection, otherwise it would've been only 7days). But I have a NFR license that is for more than 10 nodes and would last onger than 30days. The problem is that when I try to update that license into recovery solution from the Symantec Installation manager, I get a notice that since the NFR issue date is older than the present trial, the NFR will not replace the present license. So my question is: would be possible to remove the present trial license in order to be able to update it with the older issue date, or is the only way to uninstall the recovery solution and to install it again and during the install choose the nfr trial license file?
Dimi
1 comments
johnspartanII
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October 7th, 2009
Can anyone confirm/deny the existence of a functioning client with Windows 7 support for RS6.x? If not, can somebody confirm that there will or will not definitely be Windows 7 support in RS7, ever? (Accoridng to the RC7 release notes, I don't see any sign of Windows 7 support). If so, when?
We have a bunch of systems we want to migrate to 7 pretty soon, but if we can't back anybody up, this is indeed a huge problem.
Thanks very much y'all.
J!
8 comments
MikeBall
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October 5th, 2009
There is a Recovery Solution "Best Practices" KB article (KB47687) that shows a nice dashboard on page 7. My question is, does anybody actually see this page when they open their management console and select Home/Recovery Home? What I see is a mostly empty right hand panel with just a Recovery Solution header and an "Edit" button. If I click the edit button, I can select from several "web parts", but none of them are the pie charts and graphs shown in the KB article. Was this functionality removed before the product was released, or did my upgrade fail in some way?
8 comments
mforrester
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October 1st, 2009
We have 150 licenses for use with the Altiris Recovery Solution. We upgraded to version 6.2.2801 a little while back and have been having consistent issues since that time. We intially had an (re-)install type screen popping up on every machine that previously had the client installed. We made it past that issue, however we do not want this to happen again...
We have approximately 40 PC's that SHOULD have the agent installed to them and be being backed up, however, the Altiris reports 141 licenses IN-USE. By using the pre-created report "," there are 132 computers with the agent installed. How are more licenses in-use than agents installed? How do I correct this and remove the agent silently from those 90+ machines that should not be being backed up? I do not want end-users to know that the client is being touched (removed).
A second issue is space contstraints that we have recently...
Agents, Backing Up, Managing Backup Devices, Basics, Database, Altiris Recovery Solution, Endpoint Management and Virtualization, Configuring, Installing, VMware, Licensing, Windows, Performance, Reporting, Tip/How to, Troubleshooting
3 comments
da_crusher
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October 1st, 2009
Hi Everyone,
Sorry for the newbie question as I have no experience with Altiris.
Can an Exchange server be properly recovered using Altiris Full System Recovery (server based) and does anyone know the steps at a higher level or can anyone direct me to the proper documentation? I have found the documentation on to perform a Full System Recovery, but am unsure what gets restored when it's an Exchange server, ie; once a full recovery is done, then is a restore of Exchange required or if the Full snapshot contains Exchange data, what happens?
Also, does it work if the existing hw that the Exchange server was running on is no longer functional? ie; disaster scenario.
Thanks in advance...
1 comments
sugeily
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September 29th, 2009
Hi everyone,
I hope help me please, I have the Recovery Solution 6.2 SP3 but now the snapshot don't executed in the schedule that I have configured, in the client policy I see that schedule it's correct, but the snapshots are executed outside this. My policy is execute the snapshot after at 1:20 p.m. and before 3:00 p.m., and the snapshots are executed in the morning (since 3:00 a.m. aprox.)
I tried deleting the client policy to download it again, but the snapshot don't executed in the schedule.
Any idea with solve this please.
Greetings!!!
2 comments
ronoprpa
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September 25th, 2009
I have several client computers that when a snapshot is started, it just stops and the Snapshot screen closes. In the Services, Altiris Recovery Solution Agent stops. This happens again and again. I have uninstalled and reinstalled. In the XP Pro System Log, it adds an entry 7034 that says: "The Altiris Recovery Solution Agent service terminated unexpectedly. It has done this 2 time(s).
Background infromation is all computers are on a domain (about 220) with a dedicated Recovery server.
Thank you for your time.
4 comments
parra.fr
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September 21st, 2009
Hello there!
right now we have a good backup system using some external drives, and scheduling backups.
I am looking at Altiris Recovery Solution and would like to know what you guys think about it.
what are some nice features that it has, and if its simple to setup and configure.
I am looking for something that can keep different versions of files backed up and that would make the work of recovering a file, folder, or even teh hard drive simple.
would you guys recommend the altiris recovery solution?
8 comments
jeffreydavis
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September 21st, 2009
Hello,
I have had two users that have been getting pop-ups periodically telling them that some files are corrupt and unreadable. The errors seem to coincide with a snapshot on their system. The attached file shows this for inetsrv but it happens for other files as well, and sometimes it even says \???? as the file. Generally the file location is in C:\Windows\System32. I have had them run checkdisk several times, each repair corrects the error until the next snapshot begins processing. At some point in time while the snapshot runs through, the errors resume. I've also had them verify system files are correct using sfc /scannow.
Perhaps the files have been corrupted for a long time and they were never accessed by the system, but I wanted to see if anyone else had run into this issue, and if there was a fix/workaround short of excluding that directory.
We are running Altiris RS 6.2 SP3, build...
3 comments
Jeff Vandervoort
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September 13th, 2009
Prelude
Initially, I wrote this about Backup Exec, because that's where I ran into this problem. I'm also a SAV & SEP veteran but don't recall seeing this heinous language in their KB articles. So maybe it's a Veritas thing. But, whatever...
...then it occurred to me that while BE may (or may not) be the only Symantec enterprise product to which the symptom applies, the cure is universal. Because it bridges a huge gap between the goals of Symantec Sales, Support, Connect, Knowledge Base, and Product Managers. So I've taken the unusual-and-hopefully-not-presumptuous step of tagging it to all available products. It is global.
That kinda makes it Ideas spam, I know. Never done it before; probably never will again. Hope you can forgive me!
Don Quixote Battles Symantec
Two KB articles I've browsed recently contain variations on this boilerplate (emphasis mine):
"There are currently no plans to address this issue by way of a patch or hotfix in the...
11.x, 12.x, 8.x, Altiris Client Management Suite, Security, 10.x, 11.x, 7.x and Earlier, Altiris Deployment Solution, Vision User Conference, 10.x and Earlier, 9.x and Earlier, Altiris IT Asset Management, Storage Management, Altiris Notification Server, Backup and Archiving, Altiris Recovery Solution, Clustering and Replication, Altiris Server Management Suite, Endpoint Management and Virtualization, Inside Symantec, Brightmail Gateway, Cluster Server One, Control Compliance Suite, Critical System Protection, Data Loss Prevention (Vontu), Dell Management Products, Endpoint Encryption, Endpoint Protection (AntiVirus), Endpoint Protection Small Business, Enterprise Security Manager, General Symantec, Ghost Solution Suite, Helpdesk Solution, Hosted Mail Security, HP Management Products, IM Manager, Mail Security for Exchange/Domino, Mobile Security, Network Access Control, Online Backup, Online Storage for Backup Exec, pcAnywhere, Replication Exec, Security Information Manager, SecurityExpressions, ServiceDesk, SFHA Management (SFM, VIAS, VOS), Storage Foundation for Windows, Symantec Connect, Symantec Vision, Volume Replicator, Web Gateway, Wise Application Packaging, Wise Installation Development, Workflow Solution, Workspace Corporate, Workspace Remote, Workspace Streaming, Workspace Virtualization
15 comments
Jonathan L
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September 7th, 2009
Since upgrading from 6.2 SP2 to 6.2 SP3 I've been having trouble installing and re-installing clients. The majority of installs / reinstalls go to the Lost Recovery Solution Agents group.
Having done some investigation, it appears that the Notification Server Agent is not fully registering the clients so they are not being added to the NS database and therefore the SBS table in the Recovery Solution database doesn't have a NSWrkstaGUID entry.
I've worked out that that the following command forces an entry to be added to the NS database from the client:
C:\Program Files\Altiris\Altiris Agent\AeXAgentUtil.exe /Server:USEUBUKAP1
After I've done this I can run a query on the NS database and see that the client now has an entry and a GUID. However, this does not affect the RS database which still has a NSWrkstaGUID of 'NULL' (At this point it's also worth pointing out I checked KB34389- not only does the query listed to find RS clients with a...
1 comments
yabru
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September 5th, 2009
When the Recovery Agent is pushed to a new client for the first time, the user is prompted with a 'Successful Installation' and then after the first snapshot is taken, they are prompted again with a 'Successful Completion of their first snapshot'
Is there any way to disable these messages?
Steve
Agents, Basics, Altiris Recovery Solution, Best Practice, Endpoint Management and Virtualization, Configuring, Installing, Tip/How to
2 comments
deprise
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September 2nd, 2009
I'm coming from supporting Veritas Netbackup Pro where there was the aspcommandush.exe to perform renames, deletes, change backup times, stop backups, etc.
Looking for the equivalent in Altiris Recovery Solution, a command line utility that performs those functions and perhaps more without needing to do it via the console.
Thanks.
Basics, Altiris Recovery Solution, Endpoint Management and Virtualization, Compatibility, Features, Tip/How to
1 comments
TroyBauer
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September 1st, 2009
I have some questions regarding the best practice for backing up files such as PST files.
I am evaluating whether or not to go with the Recovery solution on a limited basis in our environment. I need to provide a backup strategy for end users in a few of our offices that store important email's in their PST files, and our Server group will not allow them to have more Exchange space or be willing to back them up on their servers locally any more. The Server team wants all PST's currently residing on their boxes moved back locally and have the Client team figure out a way to back them up.
We are running NS 6.5 with CMS and I think I can get funding for a smaller implementation of RS, but want to make sure I can accomplish what I need too.
1. Can you backup a file by using wild cards? For example: D:\*.pst since everyone has...
11 comments