Altiris Server Management SuiteSyndicate content

Dieselboi | November 2nd, 2009
Good morning, I have new Solaris 10 UNIX hosts and Linux Red Hat 5 hosts who are no longer able to download the Inventory package. When investigating, I attempt to force the Full Inventory weekly and get the Failed to get package snapshot error when it tries to download.  I have checked my logs and the servers are trying to get the packages from our package servers (Windows hosts.) I verified those package server are working properly and have the software needed. I can successfully do basic inventory and ping and such. Any suggestions where to go from here?
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ohzone | October 29th, 2009
Here is a list of the Top 25 Most Viewed articles in the Endpoint Management & Virtualization Community since Connect rolled out last March. Hope you find it as interesting as I did... (thru 29/Oct/09) Install and Configure SQL Server 2008 Express Understanding Error 1603: Fatal Error During Installation Windows System Error Codes (exit codes) Description Adding Intel Matrix Drivers to Your XP Image for AHCI SATA Support SATA ICH9 Drivers: Windows XP Driver Injection Script Installing Altiris Deployment Server and Altiris PXE Server in a VLAN Environment How to Create a Generic Windows XP Image Windows XP SP3 is Out - Time to Rebuild Those Base Images! Chapter 6: WinPE as a PXE Automation Option Preparing to Install Altiris Deployment Solution 6.9 – Advanced Setup, Part 1: With SQL Server 2005 Express Advanced Services Uninstall Office 2003 and Install Office 2007 Altiris Client Management Suite 7 Install Wise Package Studio, Part 1: Installing and Configuring Wise Package...
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spn101 | October 29th, 2009
When will this crappy piece of alpha level software get to a point where you can rely on it 24/7. It is now 18:25 european time, and I have been trying all day to download ServerManagementSuite 7 without any luck. ( A file not found error has occourred while trying download or copy http://www.solutionsam.com/solutions/7/qa/sp2/solu................... AND SO ON) I have a demo at a customer site tomorrow, but then again I could demo MS SCOM and WSUS4 instead :-(
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dougj | October 29th, 2009
The attached download queries the wmi class cim_datafile for files with certain extension. The wmi class contains all data normally found in the file header information and more! Querying this wmi class has proven to be many, many times faster than scanning a hard drive for file information. This sample has logic to query for all 'local drives' and to skip specified directories. The query logic itself currently queries on 'Extension' but can be modified to query on any other value in the wmi class. The NS7 custom inventory table xml file has been included.
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Janne Haatainen | October 28th, 2009
Hi! I'm evaluating Symantec Server Management Suite and I'm having problems getting information from my servers. From my ESX-server, I get nothing. Or, I do get information, but it's only 0, when I view historical data, all I get is a straight line and all values are 0. Monitor Policy packs used are "ESX- Basic" and "ESX - Extended Host". I try to get values from CPU, Memory and Disk I/O but all values I get is 0. And from Windows (w2k3 & w2k8) I get values with "Memory - Available (M)Bytes" and "Memory - Committed Bytes" by using Agent-based policy. With Agentless policy I also get CPU and Network etc values, but with agent-based policy I can't get CPU or Network values.. Any ideas why this is happening? Regards, Janne
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KSchroeder | October 26th, 2009
On a recent forum thread, durkinr asked for a way to report on the "Description" found on his computer objects in Active Directory.  I put together the attached custom inventory XML file and a VBScript to populate the information into the registry.  To use this: Put both files in your Inventory Solution package (\\NSServer\NSCap\Bin\Win32\X86\Inventory Solution\) Update the AeXInvSolnAdm1.ini file (after making a backup first of course!) by adding the following two lines prior to the last line with AeXNSInvCollector.exe: wscript.exe //B GetADDescription.vbs aexcustinv.exe /in .\AeXADCompDesc.xml Save the AeXInvSolnAdm1.ini file On the next update of the Inventory package and execution of that inventory task, you will begin gathering this data.  It will show up in the database in a table called "Inv_AeX_AD_Comp_Desc".  For a simple report utilizing this data: SELECT vc.[Name], vc.[Domain],...
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noodleNT | October 23rd, 2009
I need to setup a monitor to log the exchange store last backups and alert me if the difference between the last backup is greater than 7 days. I can use a VB script to pull the info but I was wonder if Altiris Monitor Solution or Inventory Solution can do this. Here is a sample VB script: strTitle="Rapport for en Mailboks Store " strServer=InputBox("Whats the name of the Exchange Server?",strTitle,"MyExchangeSVR") SGReport strServer WScript.Quit Sub SGReport(strServer) Dim iServer Dim iSGs Dim iMBS Set iServer=CreateObject("CDOEXM.ExchangeServer") Set iSGs=CreateObject("CDOEXM.StorageGroup") Set iMBs=CreateObject("CDOEXM.MailboxStoreDB") iServer.DataSource.Open strServer arrSGs=iServer.StorageGroups For i=0 To UBound(arrSGs)  strSGUrl=arrSGs(i)  'WScript.Echo strSGUrl  iSGs.DataSource.Open "LDAP://" & iServer.DirectoryServer & "/" & strSGUrl  strData=strData &...
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dougj | October 21st, 2009
This script retrieves the apple hardware serial number from system_profiler, retrieves the warranty details for that serial number from https://selfsolve.apple.com/Warranty.do and parses various pieces of data from that warranty information. The data retrieved in this version includes:    SerialNumber ProductDesc PurchaseDate WarrantyExpires CoverageDesc PHCoverageValue PHCoverageDesc ImageURL PhoneMessage   Additional data may be available from the warranty site. 
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sp1897 | October 16th, 2009
Server uptime report showing some servers as down, the servers in question have been on during this time. I checked the event viewer and there seems to be a gap in the time that the altiris monitor service was running. Is there a log in Altiris that I can check on the servers that are reporting altiris service is not responding.
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AndyN | October 14th, 2009
The Super User Group in Cleveland on October 2, 2009 was a SUPER success! We had approximately 100 customers in attendance from at least 5 User Groups: Cleveland, Columbus, Michigan, Pittsburgh, and Rochester. Surprisingly, there wasn't anyone there from Hawaii or Australia. Maybe next time. Slides from the following Product Managers are attached to this blog: Michael Grueber and Rene Kolga: Client Management Suite and Server Management Suite SP1 Miguel Perez: Deploying 7 Architecture and Migrating to 7 Also see KB Article:  https://kb.altiris.com/article.asp?article=47816&p=1 Hugo Parra: Deployment Solution Jeremy Carter: Workflow Vinny Buscarnera: ServiceDesk If you attended the Super User Group, please post your comments and questions! By the way, the ManageThis Band did not take home the big trophy as the Best Corporate Band but they did have a great time.  
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Joseph_Carson | October 12th, 2009
The purpose of this Monitor Pack is to Monitor for Fault related alerts only.  This pack does not collect any performance related data, it is light weight.  This Pack includes the HDD Monitor Pack for Hard Disk Predictive Failure Alerts which can be used together with Backup so when a disk is potentially failing you could run a backup task to ensure latest data is safe: The Monitor Pack Monitors the following: Disk Drive Alert System Errors System Errors due to Serious Failure normally resulting in Dump File creation (you could create a Task that will collect the Dump and place into central Share for troubleshooting) Application Error System Disk Error due to Delayed Write Failure Windows Services Status for (Crypto, DHCP, DNS, Network Connections, Plug and Play, Print Spooler, RPC and Workstation) I hope this pack is found useful and please feel free to add to this Monitor Pack. Please note that this pack does not provide any remediation action, these can be added as...
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sp1897 | October 12th, 2009
Set up a few scheduled reports but have not found where I would set up the  auotmatic email of reports after they have run. Any feedback would be great. Thanks Bruce
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Patrick E. Spencer | October 10th, 2009
Starting with the April 2009 issue, we began publishing each issue of CIO Digest to the Amazon Kindle. Readers want to consume content in a variety of different formats, and the increasingly popularity of the Amazon Kindle prompted us to begin making each issue available on it. The July issue has some really interesting articles, including an exclusive interview with Steve Vollmer, the VP of IT and CTO at Las Vegas Sand Corporation, features on ways to optimize storage investments and strategies on weathering the 2009 economic climate, and much more. Click here to access the Amazon Kindle edition.
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Joseph_Carson | October 9th, 2009
Please find the attached HDD Monitor Pack which detects the following Alerts based on Win32_DiskDrive and S.M.A.R.T. technologies. Disk Drive Degraded Disk Drive Error Disk Drive SMART Predict Failure Disk Drive NonRecover Disk Drive Predict Failure - S.M.A.R.T. Disk Drive Stressed
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ianatkin | October 9th, 2009
If you are a LinuxPE automation user, today's article will help revolutionise how you image your computer estate with Deployment Server. Today I will show you can image both new and existing computers without ever having to touch the Deployment Console. By introducing a menu system into automation we kiss goodbye forever to the need to stage computers for initial deployment, and even remove that pesky need to set computer names up. By implementing the steps in today's article you'll extended Deployment Server's imaging capability, allowing you to initiate your day-to-day tasks directly from an automation-based client menu system. As such you'll be able to initiate Windows XP scripted installs, Hardware Independent Imaging deployments, or even a DoD Disk wipes within moments interrupting the automation boot process. For those favouring the DOS and WinPE automation environments -watch this space. Once the LinuxPE version is ratified, work will begin to support the other automation...
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KSchroeder | October 9th, 2009
We have an extensive SAN environment at my company, and found that the out-of-the-box Inventory Solution tasks are unable to capture NTFS mounted disk volumes we use on some of our larger file shares (i.e. a physical drive D:\, with an additional physical volume mounted to D:\Users, for example).  So we came up with our own.   To implement this, unzip the .XML and .INI file to your Inventory Solution directory (\\NSServer\NSCap\Bin\Win32\X86\Inventory Solution\).  Then edit the Inventory Solution default package at Resources > Resources > Defaults > Package.  Add a new "Program" with the following command line: AexInvSoln.exe /hidden /s #IS-SRV-HwVolumes.ini Success Codes: 0 Failure codes: (blank) Disk space: 0 Set it to: Estimated Run time: 1 minute Terminate after: 10 minutes Starting window: Normal Run with rights: System Account Program can run: Whether or not a user is logged on No...
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dallasr | October 7th, 2009
I've looked for Altiris Visio stencils on the web and never came across any, so I put my own together from various sources. This is my first time creating one so hopefully it turned out OK. See the screen shot below for an example diagram I did with the stencil. I created this using Visio 2003, so not sure how/if it will work in other versions. To use, just unzip the stencil and place it wherever you want, then within Visio go to File > Shapes > Open Stencil and browse to where you put it. Let me know what you guys think of it (good or bad).
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sp1897 | October 1st, 2009
Is there  a report that exist or can be written to show the historical performance of a SQL server? We are new to the Altiris 7 platform using server management suite and IT Analytics. Any feed back would be great
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jessek | September 30th, 2009
In NS6 you had the ability to enter report parameters before the report executed.  In NS7 the report executes as soon as you select it, and you can't make any changes to the report parameters until it has finished running.  This can be particularly frustrating when a report takes a very long time to run.
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blairthomas | September 28th, 2009
This article contains a compilation of links to resources and information end users can utilize in support of Altiris Endpoint Management products migration from version 6 to 7. It will be added to and updated as needed. General Information   Altiris KnowledgeBase Webpage Symantec Connect Endpoint Management & Virtualization (Blogs & Forums) Webpage Altiris Client Management Suite 7.0 Download Website Location Altiris Beta Portal Website Location Altiris License Management Portal Website Location Client Management Suite 7.0   Client Management Suite 7 Product Tour Flash Video Altiris 7 Client Management Suite Data Sheet PDF Document Client Management Suite 7 QuickStart Guide PDF Document Altiris Client Management Suite 7.0 FAQ's PDF Document Altiris CMS 7.0 Users Guide Product Documentation Altiris CMS 7.0 Installation and Deployment Tour Camtasia Video Server Management Suite 7.0   Altiris 7 Server Management Suite...
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AndyN | September 24th, 2009
Steve Morton and the Altiris Product Management team personally invite all Altiris customers (and fans of the ManageThis band) located anywhere near Cleveland, OH to attend the Altiris Regional User Group meeting on Friday, October 2. Watch Steve's video: www.altirisdl.com/cr/superusergroup.mov Sign up for the Altiris Regional User Group meeting: https://symantecevents.verite.com/15283 Book your hotel room at Embassy Suites for $125/night: - Call 800-362-2779 and refer to the “SYM group” code. Where: Embassy Suites Hotel Cleveland Downtown 1701 East 12th Street Cleveland, OH 44114 216-523-8000 User Group Meeting Agenda: 08:00 – 09:00 am               BREAKFAST 09:00 – 09:45 am               Keynote 09:45 – 10:45 am              ...
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Joseph_Carson | September 24th, 2009
Hello All, The Judges have convened and we have now finalized the Winners of the Monitor Pack Factor Challenge and we have received many excellent Monitor Packs and the statistics have been overwhelming.  Since we have doubled the points from the 1st quarter over to the 2nd the Reward Points for the Best Monitor Packs are as follows: 1st Place 3000 Symantec Connect Reward Points 2nd Place 2000 Symantec Connect Reward Points 3rd Place 1000 Symantec Connect Reward Points We are pleased to announce that the Monitor Pack rewards points to go the following Monitor Packs: 1st Place  HP Proliant Monitor Pack submitted by EjTjE 2nd Place MS SharePoint Monitor Pack submitted by  tRydl 3rd Place Blackberry Monitor Pack submitted by cvegajr I am sure you all agree that the all of the Monitor Packs submitted are of great value and that we all benefit from the hard work that each of these individuals have put into these Monitor Packs.  We are going to continue rewarding the...
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AndyN | September 22nd, 2009
We are pleased to announce the official launch of the Altiris Connecticut User Group! Our first meeting will be on Tuesday, October 13 from 8:00 am until 12:00 pm. This meeting will include special guests from the Altiris Product Management team representing Notification Server, Deployment Solution, Client Management Suite, and Server Management Suite. An opportunity like this would normally only be available at ManageFusion. Do not miss this meeting! Breakfast and lunch will be served! Agenda: 08:00 am - Breakfast 08:30 am - Notification Server 7, Client Management Suite, and Server Management Suite 10:00 am - Deployment Solution 11:00 am - User Group Advisory Board Organization 11:30 am - Lunch Where: Hilton Garden Inn Shelton 25 Old Stratford Road Shelton, CT 06484 203-447-1000
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yabru | September 22nd, 2009
Hi, Under Monitor Solution Reports for Exchange there is a report to view the Top 10 Mailboxes. This typically returns a list of Mail Stores and then shows their size. Is anyone aware of a way to drill down into these to see the Top mailboxes in these stores? That would seem to be more usefull. Regards Steve
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