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It would be good to allow re-OCR'ing of documents that already contain text.  For example, there are PDFs where only the bates numbers are searachable, but the rest of the document is not in the original version that got ingested. I strongly ...
Idea by PeterLw | 14 Jan 2015 | 1 comment
I need a solution Hi, Looking for a bit of help. I need to search EV for a particular email sent to or from an external email, ie somebody@gmail.com . I know I can do this in the ...
This issue has been solved
Forum Discussion by tad_17 | 13 Jan 2015 | 11 comments
It would be a good feature to allow the overlay of text in situations where text was not obtainable from a file and/or OCR has failed, at present it can mean a file has no indexable text and is therefore not searchable. (Archiving and eDiscovery, ...
Idea by Daly Whyte | 13 Jan 2015 | 0 comments
At indexing, it is possible to OCR but it is no possible to get text into the html view if the file is an image PDF. It would be a good idea to allow an overlay here or provide a different method of handling the PDF, even if it's using the OCR ...
Idea by Daly Whyte | 13 Jan 2015 | 2 comments
LS, When running scanpst on a corrupt pst file a backup of the pst is created in the form of a .bak file. This .bak file contains a pst en is recognized by clearwel as such. Clearwell reconizes the conent as a pst and tries to process it. If the bak ...
Idea by Bart @fox | 07 Jan 2015 | 2 comments
LS, All the case that we do have a internal and external case name. So we us the / for splitting these names when creating a case in Clearwell. The creation of the case names with the / doesn't give a error or a message that the symbol ...
Idea by Bart @fox | 07 Jan 2015 | 0 comments
I need a solution When deleting a Legal Hold Notification, is there a way to disable sending a "release" email to all custodians?  This is confusing to users as typically we ...
This issue has been solved
Forum Discussion by CMB_HL | 06 Jan 2015 | 1 comment
Clients were very keen to have the ability to exclude non-responsive document family members in their review.  However, I've noticed when you batch out items into smaller folders for review all document family members are included - there is no ...
Idea by hickmana | 29 Dec 2014 | 0 comments
Webinar Wed, 17 December, 2014 - 9:00 - 10:00 PST Please join the Symantec eDiscovery Team for ...
Event by Zachary Bosin | 11 Dec 2014 | 1 comment
When Clearwell File Share Collection encounters an EV Placeholder (stub), the original item will be recalled to the File Share server. This then means that the item is recalled and the placeholder will need tobe replaced, negating the archiving and ...
Idea by danhartley2007 | 10 Dec 2014 | 1 comment