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I need a solution Attorney wants only to see emails between two parties, doesn't want to see all emails sent and received by two custodians.  I have a process to do this but it is ...
Forum Discussion by Donnalyn | 29 May 2014 | 1 comment
I need a solution I recently helped a customer change their backup location.  We copied over a archived case folder from the old backup location to the new.  Now when we try to restore ...
Forum Discussion by bpr186 | 28 May 2014 | 2 comments
Hi! Just purchased Clearwell and are actually starting to use it.  I am looking to search just between two email addresses in the collections step.  I can't find a way to do it.  I can get everything from AND to the email addresses then ...
Idea by Holly09 | 27 May 2014 | 0 comments
We are a security conscious organization.  Our users do not have local administrator rights and we have UAC enabled.  The regular activeX on-demand load from the server fails because the user does not have admin rights.  There is an enterprise MSI ...
Idea by Rugger3 | 22 May 2014 | 0 comments
I need a solution Our client does not want any numbering at all, where do we find the check box for this so we can eliminate this feature in our production? ...
This issue has been solved
Forum Discussion by Donnalyn | 22 May 2014 | 2 comments
I need a solution Hi! Just purchased Clearwell and are actually starting to use it.  I am looking to search just between two email addresses in the collections step.  I can't ...
This issue has been solved
Forum Discussion by Holly09 | 21 May 2014 | 1 comment
Currently Clearwell only allows in System settings to put minimum password restrictions. However we would like to get more options in there to comply with PCI requirements. Our potential to work with big financial entities requires us to get the ...
Idea by Mahmood.Mir | 21 May 2014 | 0 comments
I need a solution I've received a question and can not locate documentation on this that is clear.  How can we not have page numbers printed when created an Adobe printout in ...
This issue has been solved
Forum Discussion by Donnalyn | 21 May 2014 | 1 comment
A report that shows a list of the derived emails that Clearwell identified as well as a list of the items that could be missing based on dates specified by the user for those derived emails. How would the system know How would the system ...
Idea by Steven_Welborn | 19 May 2014 | 1 comment
At present eDP does not handle vcf files as expected, this is the case for loose file where it does not process as a contact and LFI where you are unable to map as it's not EML or MSG - better handling of this would enchance the product. ...
Idea by dwhyte1985 | 19 May 2014 | 0 comments