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I need a solution New installation of Clearwell and I need the default cwappadmin password. Could you please share the default cwappadmin password? ...
This issue has been solved
Forum Discussion by evelazquez@data... | 21 Aug 2014 | 2 comments
I need a solution We are on Clearwell 7.1.2, for a reason unbeknownst to us when trying to log in we get a message of authentication failed [#16005], User ID not found or password was ...
This issue has been solved
Forum Discussion by R.P.R. | 21 Aug 2014 | 8 comments
Webcast Wed, 10 September, 2014 - 10:00 - 11:00 PDT Presented by: Matt Nelson Attorney and ...
Event by Eileen | 20 Aug 2014 | 0 comments
I need a solution Hi, I´m trying to install a Clearwell lab and noticed in the installation guide that at least 8 core processors and 32 GB of memory is required. My questions are: ...
This issue has been solved
Forum Discussion by Jose Luis Perez 2 | 20 Aug 2014 | 5 comments
Hello, Currently we send out our legal holds with a list of attached survey questions, and many users complain they are unable to click the submit button, but believe they have completed the form. We usually find they have either missed a required ...
Idea by elemire | 14 Aug 2014 | 0 comments
I need a solution We're on Symantec Clearwell 7.1.2. I need to send out a release notification but the notification templates all have a confirmation section that I cannot seem to ...
This issue has been solved
Forum Discussion by R.P.R. | 12 Aug 2014 | 1 comment
I need a solution ISSUE:  We have many E-Discovery admins in a shared architecture - The problem is that they can add themselves to other cases. QUESTION: Can we make an E-discovery ...
This issue has been solved
Forum Discussion by BCAM | 12 Aug 2014 | 1 comment
When a large production export is performed the export is broken down into smaller segments.  This is understandable.  The export can be very large and sometimes has to be broken down into smaller segments in order to modularize the export.  The trouble ...
Idea by interested_party | 05 Aug 2014 | 0 comments
Yes, I understand the Escalation Manager emails are being sent, and that part is working.  What's not working, however, is how the Escalation Notices are being tracked. If I send an escalation email for a Custodian to his/her manager, the ...
Idea by Quoc Ly | 05 Aug 2014 | 0 comments
I would like to suggest that illegal characters in case names throw an error and do not allow the case to be created.  For example:  Our client was insistent on using a forward slash in their case name ( / ).  We used the slash and the case was created ...
Idea by Erik G | 04 Aug 2014 | 1 comment