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I need a solution I have a customer who cannot view messages in the discussion thread view.  They tried several case.  You select the discussion thread view and it simply spins then ...
Forum Discussion by bpr186 | 18 Jun 2014 | 1 comment
Good afternoon,  We have discovered a bug when installing the fix 1 on clearwell 7.1.4.  If you install with the standard .exe package, in a distributed architecture, you will find an error on each of the slave appliances.  They will keep ...
Blog Entry by Jeff@CBI | 17 Jun 2014 | 0 comments
As I do everyday, I receive these posts and articles about eDiscovery.  Not very often does it make me want to create an article about it and share the details of a valuable topic. As this case will describe, the best tactics are to hire an ...
Blog Entry by Jeff@CBI | 17 Jun 2014 | 0 comments
I need a solution On a case we need to print photos which are attached to emails for court submission.  Printing to PDF in version v7.1.2.33.2 How do we get these JPGS, etc. to be ...
This issue has been solved
Forum Discussion by Donnalyn | 17 Jun 2014 | 1 comment
User has a large number of user mailboxes that need to be added to an Exchange Collection Task   and wants to know if there is a feature available in Clearwell (CW) to select multiple user mailboxes at random.  At the moment, the only option to select ...
Idea by Jimmy Harris | 10 Jun 2014 | 0 comments
I need a solution Upon logging out, CW will ask if you want to be returned to the same doc when you log back in...or something along those lines.  You can also have it stop asking you ...
This issue has been solved
Forum Discussion by ODS Rob | 10 Jun 2014 | 1 comment
I would like to propose the implementation of allowing portability options to Clearwell.  Particularly, this will be helpful with customers who have multiple non-DA environments.  We would like to be able to individually move, backup, and restore the ...
Idea by James Wright HRO | 10 Jun 2014 | 0 comments
We have discovered that Windows 2003 server and Windows 2008 R2 have a bug that if your network addresses reside in the public range, such as 162, it will automatically enable IPV6.  If you go to regedit and go to local machine -->system -->current ...
Blog Entry by Jeff@CBI | 06 Jun 2014 | 0 comments
On request of a client i have made a review account in Clearwell. They didn't want the reviewers to have the possibility to create, move and remove documents from folders and the creation of folders itself. I have created the account with only allow ...
Idea by Bart @fox | 05 Jun 2014 | 0 comments
I need a solution Attorney wants only to see emails between two parties, doesn't want to see all emails sent and received by two custodians.  I have a process to do this but it is ...
Forum Discussion by Donnalyn | 29 May 2014 | 1 comment